Service Advisor - Abarth Fiat Jeep

Service Advisor - Abarth Fiat Jeep

Willenhall Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Service Advisor, delivering top-notch customer experiences in a fast-paced environment.
  • Company: Stoneacre is one of the UK's fastest-growing motor groups, committed to excellence and inclusivity.
  • Benefits: Enjoy competitive salary, flexible working, bonuses, training programs, and career progression.
  • Why this job: Be part of a team that values you and aims to exceed customer expectations every day.
  • Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
  • Other info: Join a diverse workplace where your contributions help make Stoneacre the Number One Motor Group.

The predicted salary is between 24000 - 36000 £ per year.

About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between the workshop and the customer. So, if you thrive in a high pressured environment, then this is the position for you. As a Service Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A flexible approach to working patterns Bonus scheme A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme

Service Advisor - Abarth Fiat Jeep employer: Stoneacre Motor Group. Careers

At Stoneacre, we pride ourselves on being one of the UK's fastest growing motor groups, offering an exceptional work environment for our Service Advisors. With a commitment to employee development, we provide industry-leading training programs and career progression opportunities, ensuring that you can thrive in your role while delivering outstanding customer service. Our inclusive culture, competitive salary, and flexible working patterns make Stoneacre not just a job, but a rewarding career choice.
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Contact Detail:

Stoneacre Motor Group. Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor - Abarth Fiat Jeep

✨Tip Number 1

Familiarize yourself with the Abarth, Fiat, and Jeep brands. Understanding their unique selling points and customer demographics will help you connect better with potential customers and demonstrate your passion for the products.

✨Tip Number 2

Practice your communication skills, especially in high-pressure situations. As a Service Advisor, you'll need to convey information clearly and efficiently between customers and the workshop, so being articulate and calm under pressure is key.

✨Tip Number 3

Showcase your customer service experience during the interview. Think of specific examples where you've gone above and beyond for customers, as this will highlight your commitment to delivering exceptional service.

✨Tip Number 4

Research Stoneacre's values and culture. Understanding what makes them unique will allow you to align your answers with their mission and demonstrate that you're a great fit for their team.

We think you need these skills to ace Service Advisor - Abarth Fiat Jeep

Customer Service Excellence
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Technical Knowledge of Vehicles
Sales Skills
Team Collaboration
Adaptability in High-Pressure Environments
Conflict Resolution
Organizational Skills
Empathy and Active Listening

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Service Advisor position. Tailor your application to highlight your relevant experience in customer service and ability to thrive in a high-pressure environment.

Highlight Customer Service Skills: Emphasize your customer service experience in your CV and cover letter. Provide specific examples of how you have exceeded customer expectations in previous roles, as this is crucial for the Service Advisor position.

Show Enthusiasm for the Company: Research Stoneacre and express your enthusiasm for joining their team. Mention their commitment to diversity and inclusion, and how you align with their values in your application.

Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Stoneacre Motor Group. Careers

✨Show Your Customer Service Skills

As a Service Advisor, your ability to deliver exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, highlighting your problem-solving skills and ability to manage expectations.

✨Understand the Role and Company

Research Stoneacre and its values thoroughly. Understand what makes them one of the UK's fastest-growing motor groups and be ready to discuss how your personal values align with their commitment to customer care and team success.

✨Demonstrate Your Ability to Work Under Pressure

This role requires thriving in a high-pressure environment. Be prepared to discuss situations where you successfully managed multiple tasks or dealt with challenging customers, showcasing your ability to stay calm and effective under stress.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training programs, and career progression opportunities. This shows your genuine interest in the role and helps you assess if Stoneacre is the right fit for you.

Service Advisor - Abarth Fiat Jeep
Stoneacre Motor Group. Careers
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