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- Tasks: Assist the Head Housekeeper in managing a busy housekeeping department and meeting daily targets.
- Company: Join HotelCare, a leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and career progression opportunities.
- Why this job: Be part of a dynamic team focused on quality service and sustainable cleaning solutions.
- Qualifications: Prior experience in hospitality and leadership skills in housekeeping are essential.
- Other info: Opportunity for on-site training and automatic enrolment into a workplace pension.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview:
HotelCare, the UK\’s foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview:
As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Job Description
Key Responsibilities
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits.
Person specification
Experience
- Prior experience in a similar role.
- Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.
Skills and knowledge
- High standards and motivated by a passion for quality.
- Experience working within a Housekeeping environment.
- Excellent interpersonal and organisational skills.
- Flexible approach to work.
- A hands-on approach and willingness to provide support with cleaning rooms.
Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Deputy Head Housekeeper employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper
✨Tip Number 1
Familiarise yourself with HotelCare's values and mission. Understanding their commitment to sustainable cleaning solutions and high-quality service will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network with current or former employees of HotelCare on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company and its expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your leadership skills in a housekeeping environment. Highlighting your ability to manage teams and meet targets will show that you have what it takes to support the Head Housekeeper effectively.
✨Tip Number 4
Be ready to showcase your flexibility and hands-on approach. Since the role requires adaptability in a fast-paced environment, sharing instances where you've successfully managed changing priorities will set you apart from other candidates.
We think you need these skills to ace Deputy Head Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy Head Housekeeper position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in housekeeping management and any leadership roles you've held. Use specific examples to demonstrate how you've successfully managed teams and met targets.
Showcase Your Skills: Make sure to mention your interpersonal and organisational skills, as well as your commitment to quality service. Provide examples of how you've maintained high standards in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention your understanding of HotelCare's commitment to sustainable practices and how you can contribute to their goals.
How to prepare for a job interview at Hotelcare
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your leadership experience. Be prepared to discuss specific examples of how you've successfully managed teams in the past, highlighting your ability to motivate and improve productivity.
✨Understand HotelCare's Standards
Familiarise yourself with HotelCare's commitment to quality and sustainability. During the interview, mention how you can uphold these standards and contribute to their mission of reducing the carbon footprint while maintaining high service levels.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of examples where you've dealt with challenges in housekeeping or management, and be ready to explain your thought process.
✨Demonstrate Flexibility and Adaptability
Given the nature of the role, it's important to show that you're flexible and willing to adapt to changing circumstances. Share experiences where you've successfully adjusted your approach to meet the needs of your team or clients.
