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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and achieve sales targets.
- Company: Stratstone is a leading automotive retailer focused on outstanding service and customer satisfaction.
- Benefits: Enjoy 33 days holiday, a company car, exclusive discounts, and tailored training opportunities.
- Why this job: Join a supportive team that values innovation, personal growth, and making a real impact.
- Qualifications: Experience in automotive sales, management, and a passion for customer service are essential.
- Other info: Celebrate your birthday with an extra day off and enjoy a paid day to volunteer.
The predicted salary is between 24000 - 36000 £ per year.
Retail Manager
Stratstone
Audi Milton Keynes
Salary £30,000 plus bonus, company car, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Are you passionate about leading your team to success? Do you have an analytical mindset and aim to exceed targets? If so, you might be the perfect fit at Stratstone.
We value individuals who prioritize exceptional customer experiences. Stratstone is committed to providing the highest level of service. As a Retail Manager, you\’ll play a key role in ensuring every customer receives an outstanding experience throughout their journey with us.
Duties, Responsibilities & Person Specification
What you’ll bring to the role:
- A passion for delivering outstanding customer experiences that encourage repeat business.
- Supporting the Sales Manager in managing the Sales Executive prospect system, ensuring data accuracy and effective use.
- Adherence to all regulations, policies, and FCA standards for Finance & Insurance.
- Motivation to achieve departmental profitability, financial, and customer satisfaction goals.
- An analytical approach to interpret financial data and prepare reports for Senior Management.
- Experience in training, coaching, and developing sales staff to reach their potential.
- Experience in automotive sales, particularly with similar brands, and working within a team with shared objectives.
- Management experience with sales staff.
Life at Stratstone
- Enjoy 33 days annual leave, including bank holidays.
- Celebrate your birthday with an extra day off.
- Supportive family leave policies.
- Paid day off to volunteer.
- Recognition of long service milestones.
- Opportunities for tailored training and career growth.
- Cycle to work scheme.
- High street discounts.
- Internal referral scheme rewards.
At Lithia UK, our growth is driven by our people. We’re dedicated to transforming personal transportation and setting new standards in customer experience. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun—guide our actions. Join us to be part of a team that values innovation, personal growth, and collective success. If you\’re ready to make an impact and drive change, we want to hear from you.
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Retail Manager employer: Stratstone
Contact Detail:
Stratstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the brands Stratstone represents. Understanding their products and services will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where your coaching led to improved sales performance or customer satisfaction.
✨Tip Number 3
Research Stratstone's core values and think about how your personal values align with them. Be ready to discuss how you embody these principles in your work, particularly in delivering exceptional customer experiences.
✨Tip Number 4
Prepare to discuss your analytical skills by bringing examples of how you've used data to drive decisions in previous roles. This could include interpreting financial reports or improving sales strategies based on customer feedback.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Retail Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, particularly in automotive sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to exceed targets.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering outstanding customer experiences and your analytical mindset. Provide specific examples of how you've successfully led teams and achieved departmental goals in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Stratstone
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the values of Stratstone.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in previous positions. Bring examples of financial reports or analyses you've conducted that led to improved performance, showcasing your analytical mindset.
✨Highlight Your Leadership Experience
Be ready to talk about your experience in training and developing sales staff. Discuss your management style and how you've motivated teams to achieve targets, as this is crucial for the Retail Manager role.
✨Familiarise Yourself with FCA Standards
Since adherence to regulations is key in this role, brush up on FCA standards related to Finance & Insurance. Being able to discuss these regulations confidently will demonstrate your preparedness and professionalism.
