Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage export order administration and ensure timely processing of shipments.
- Company: Join SC Johnson, a family company with over 130 years of iconic brands.
- Benefits: Enjoy flexible hours, competitive pay, 33 days leave, and a newly refurbished gym.
- Why this job: Be part of a diverse team making a positive impact in global supply chains.
- Qualifications: Fluency in English; French is a plus; experience in import/export customer services preferred.
- Other info: Work in a supportive environment that values diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Customer Supply Chain Export Analyst
• Function: EMEA Shared Service Centre (SSC) – Customer Supply Chain – Export
About the role
Reporting to the Export Manager this role will be to provide a professional service to internal customers and to be responsible for all aspects of administrative tasks for export order management. You will ensure that the company service level targets are met and managing compliance (Export Documentation)
About the Team/Department
The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers). The Export team specifically deal with order management for countries that are supplied through our distributor model. This role is in the Sub-Saharan Africa cluster, managing French-West Africa and South Africa based accounts.
Responsibilities:
- Accountable for all aspects of admin tasks for Export Markets; managing sales orders in the system, Export shipments and documentation, liaise with stakeholders (logistics, supply, sales, etc) to ensure timely process of orders/shipments.
- To work with other members of the CF Export Team and lead to provide outstanding service to all distributors within a specific region.
- Accountable for maximising SCJ Value fill level in line with departmental targets
- To professionally manage stock allocations, liaison with Supply FG, Logistics, LSPs, inspection companies, and communication to other internal and external stakeholders.
- Ensure the accurate and timely processing of orders through local Sales interfaces and processing of orders and shipments following country specific requirements and all documentation related.
Experience you’ll bring:
- Fluency in English both spoken and written, and ideally fluency in French would be an advantage
- Previous experience in an Import & Export Customer Services environment. Ideally this would include order management and import/export documentation.
Behaviors you’ll need:
- Ability to work on own initiative and multi-task
- Ability to work under pressure and have a high attention to detail
- Ability to meet challenging deadlines and to solve last minute problems
- Process efficiency optimisation mindset
What’s in it for you?
- Competitive pay & benefits incl Profit Share
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Pension, Life cover & Health Insurance
- Shuttle bus service from local train stations, EV Charging points + Cycle to work scheme
- Newly refurbished Gym with free classes and NEW Spin Studio
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion .
Click here to share your information with SCJ\’s Recruiters.
#J-18808-Ljbffr
Customer Supply Chain Export Analyst employer: S. C. Johnson & Son, Inc.
Contact Detail:
S. C. Johnson & Son, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Export Analyst
✨Tip Number 1
Familiarise yourself with the specific export regulations and documentation requirements for Sub-Saharan Africa, especially for French-West Africa and South Africa. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the import/export industry, particularly those who have experience with customer supply chains. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully managed tight deadlines or resolved last-minute issues in previous roles. This will highlight your ability to thrive under pressure, which is crucial for this position.
✨Tip Number 4
Demonstrate your attention to detail by discussing any relevant experiences where accuracy was key, such as managing orders or compliance documentation. This will align well with the expectations of the Customer Supply Chain Export Analyst role.
We think you need these skills to ace Customer Supply Chain Export Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Supply Chain Export Analyst position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in import and export customer services, particularly focusing on order management and documentation. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Language Skills: If you are fluent in French, make sure to mention this prominently in your application. Highlight how your language skills can benefit the role, especially since the position involves managing accounts in French-West Africa.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your enthusiasm for the role and the company. Mention why you want to join SC Johnson and how you can contribute to their mission and values.
How to prepare for a job interview at S. C. Johnson & Son, Inc.
✨Research the Company and Its Values
Before your interview, take some time to understand SC Johnson's history, values, and the brands they represent. This will help you align your answers with their mission and demonstrate your genuine interest in being part of their team.
✨Showcase Your Multilingual Skills
Since the role involves managing accounts in French-West Africa and South Africa, highlight any language skills you possess, especially in French. Be prepared to discuss how your language abilities can enhance communication with stakeholders in those regions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of specific examples from your past experience where you successfully managed tight deadlines or resolved last-minute issues in an export or customer service context.
✨Emphasise Attention to Detail
Given the importance of compliance and accurate documentation in this role, be ready to discuss how you ensure accuracy in your work. Share examples of how your attention to detail has positively impacted your previous roles, particularly in order management or export documentation.
