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- Tasks: Create product specifications and handle technical queries for customers in the food industry.
- Company: Griffith Foods is a family-run business focused on innovative, sustainable food solutions since 1919.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Join a purpose-driven company that blends care and creativity to nourish the world.
- Qualifications: Degree in Food Science or Nutrition and 2 years of experience in customer specifications required.
- Other info: Work closely with internal teams and customers to ensure compliance and quality.
The predicted salary is between 30000 - 42000 £ per year.
Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of \”We Blend Care and Creativity to Nourish the World\”. The company\’s product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com.
The primary purpose of this position is the creation of customer specifications and handling technical queries (including legal issues) conform to customer expectations, focusing right first time and in full on time within short and changing deadlines, enabling a customer centric approach, building for targeted relationships with key stakeholders internally and with customers. This with moderate to low level of supervision.
Responsibilities
Finished good specs/Compliance
Generation of customer product specifications and answers to technical enquiries:
Create and update detailed product specifications including the following data: Customer and Supplier data, Ingredient list, Allergen and intolerance data, GMO information, Microbiological spec, Analytical data, Physical data, Foreign body control, Storage condition and shelf life, Nutritional data, Packaging information, Spec authorization, Label example, Suggested on-pack declaration, Suitability info, HFSS info, Certifiable ingredients/Provenance, Animal by products, Supply chain map back to farm, Safety and stability control for ingredients, RTE controls.
Answer technical and legal inquiries as coordinated by the PI Team Lead.
Answer Crisis inquiries regarding the latest Food Alerts as coordinated by the PI Team Lead.
Compliance: Create product specifications in the required formats for customers within the time frame specified, in the required language, conform to BRC, ISO, legal and customer requirements.
Maintenance of documentation:
Maintain & update the files/specifications as organized by the Team Lead.
Maintain and update customer requirements files.
Customer certification: Support the execution of Halal, Kosher and RSPO certification.
Audits: Support Halal, Kosher, RSPO audits. Support customer audits, BRC audits, ISO audits and governmental audits.
Cross-functional Collaboration
Communicate effectively with internal stakeholders of the regional team: Sales team, Purchasing team and R&D teams.
Customer Communication – Customer Centric Approach
Develop close working relationships with selected / assigned customers\’ technical team, through regular direct contact thereby ensuring that the business understands the customer\’s requirements.
Requirements
Degree in Food Science, Nutrition or equivalent.
2 years\’ experience in customer specification completion is required.
Full knowledge of customer specification requirements.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Food and Beverage Manufacturing
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Product Information Specialist employer: Griffith Foods
Contact Detail:
Griffith Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Information Specialist
✨Tip Number 1
Familiarise yourself with Griffith Foods' product range and their commitment to sustainability. Understanding their mission of blending care and creativity will help you align your answers during interviews with their core values.
✨Tip Number 2
Network with current or former employees of Griffith Foods on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Product Information Specialist role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to handle technical queries and create customer specifications. Highlighting relevant achievements will showcase your suitability for the role.
✨Tip Number 4
Stay updated on current food safety regulations and industry standards, such as BRC and ISO. Being knowledgeable about compliance will not only impress your interviewers but also show your commitment to the role's responsibilities.
We think you need these skills to ace Product Information Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Product Information Specialist role. Understand the key responsibilities and requirements, such as creating customer specifications and handling technical queries.
Tailor Your CV: Customise your CV to highlight relevant experience in food science or nutrition, particularly any work related to customer specifications or compliance. Use specific examples that demonstrate your ability to meet deadlines and collaborate with teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of Griffith Foods' mission. Mention how your skills align with their focus on customer-centric approaches and compliance with regulations.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as attention to detail, communication abilities, and knowledge of food safety standards. Make sure to mention any experience with certifications like Halal or Kosher if applicable.
How to prepare for a job interview at Griffith Foods
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Product Information Specialist. Familiarise yourself with customer specifications, compliance requirements, and the importance of a customer-centric approach. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in customer specification completion and any relevant projects you've worked on. Highlight your knowledge of food science and how it applies to the role, as well as any specific examples of how you've handled technical queries or compliance issues.
✨Research Griffith Foods
Take the time to learn about Griffith Foods, their mission, and their product offerings. Understanding their focus on sustainability and innovation will allow you to align your answers with their values and show that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team structure, the challenges faced in the role, or how success is measured. Asking insightful questions shows your enthusiasm and helps you gauge if the company is the right fit for you.
