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For Companies At a Glance
- Tasks: Coordinate quality and compliance processes, support learners, and manage administrative tasks.
- Company: NHBC is the market leader in new home warranties and insurance, dedicated to raising building standards.
- Benefits: Enjoy 27 days annual leave, enhanced pension, life assurance, and flexible working options.
- Why this job: Join a supportive team focused on personal growth and making a real impact in the community.
- Qualifications: GCSEs in Maths and English required; experience in customer service or admin is a plus.
- Other info: This is a home-based role with occasional travel to the Milton Keynes office.
The predicted salary is between 22400 - 33600 £ per year.
Overview
Job role: Quality and Compliance Co-ordinator (Apprenticeship)
Salary: £28,000 + up to a 6% performance bonus per annum
Employment type: Full time, Permanent
Working location: This is a home-based role, with travel to our Milton Keynes office (and occasionally other locations) once or twice a month
Closing date: Wednesday 23rd July
Job summary
Are you passionate about helping people succeed, highly organised, and ready to take the next step in your career? NHBC’s Quality and Compliance Co-ordinator Apprenticeship offers a fantastic opportunity to grow in a meaningful, detail-focused role.
As we expand our support for apprenticeships, we have multiple opportunities available for this position. You’ll play a key part in delivering high-quality programmes by coordinating key processes, ensuring compliance, and providing excellent service to learners and employers.
We’re committed to investing in talent and helping you thrive — whether this is your first step into a business support role or you\’re building on existing experience.
What you’ll be doing
- Supporting the Quality and Compliance teams with day-to-day admin and coordination.
- Managing apprenticeship learner onboarding, paperwork, and compliance checks.
- Helping with assessments, progress monitoring, and post-programme support.
- Arranging and minuting meetings, updating records and databases.
- Conducting compliance reviews and highlighting risks.
- Producing reports and supporting ad-hoc projects.
- Leading a small development project as part of your apprenticeship.
- Supporting learners with special educational needs assessments.
- Providing excellent customer service to both internal and external stakeholders.
What we’re looking for
- Strong organisational skills and attention to detail.
- A confident communicator with a positive, can-do attitude.
- Ability to manage time effectively and meet deadlines.
- Experience with Microsoft Office tools.
- Patience, empathy, and a genuine desire to support others.
- GCSEs in Maths and English (Grade 4/C or above) – essential.
- Transferable skills welcome — whether from customer service, admin, hospitality, or a recent degree.
What we offer
Our benefits package includes:
- 27 days annual leave + bank holidays
- holiday purchase scheme
- enhanced pension scheme (up to 10.5%)
- life assurance
- subsidised private medical insurance
- employee discounts platform
- two days volunteer leave
- enhanced maternity, paternity, adoption leave and pay for all new parents
+ many more!
Who we are
At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.
Why you should join us
As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.
Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.
We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.
Our inclusive culture
We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.
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Quality & Compliance Co-ordinator employer: NHBC
Contact Detail:
NHBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Co-ordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Quality & Compliance Co-ordinator role. Understanding the day-to-day tasks, such as managing learner onboarding and conducting compliance reviews, will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This could be from previous jobs, volunteer work, or even academic projects, as it aligns perfectly with what they're looking for.
✨Tip Number 3
Research NHBC's values and mission to understand their commitment to quality and compliance. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in contributing to their goals.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office tools, as proficiency in these is essential for the role. Think of specific instances where you've used these tools effectively to enhance your productivity or improve processes.
We think you need these skills to ace Quality & Compliance Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Quality & Compliance Co-ordinator role. Emphasise your organisational skills, attention to detail, and any experience in customer service or administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others succeed and your ability to manage time effectively. Mention specific examples of how you've demonstrated these qualities in previous roles or experiences.
Highlight Relevant Qualifications: Clearly state your GCSEs in Maths and English, as well as any other qualifications that may be relevant. If you have transferable skills from other sectors, make sure to include those too, as they can strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at NHBC
✨Showcase Your Organisational Skills
As a Quality & Compliance Co-ordinator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects, highlighting your attention to detail.
✨Demonstrate Your Communication Skills
This role requires confident communication with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing a few anecdotes that showcase your ability to communicate effectively in different situations.
✨Familiarise Yourself with Compliance Processes
Understanding compliance is key for this position. Research common compliance frameworks relevant to apprenticeships and be ready to discuss how you would approach compliance checks and risk assessments in your role.
✨Express Your Passion for Supporting Others
The role involves providing excellent customer service and supporting learners. Be genuine about your desire to help others succeed, and share any relevant experiences where you've made a positive impact on someone's learning journey.
