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- Tasks: Support vulnerable victims and witnesses during remote evidence sessions.
- Company: Join Sussex Police as a volunteer and make a real difference in your community.
- Benefits: Enjoy travel expense reimbursement, access to well-being support, and discounts for everyday spending.
- Why this job: Gain hands-on experience in policing while helping those in need and developing valuable skills.
- Qualifications: Strong IT skills, customer service experience, and the ability to work independently are essential.
- Other info: Flexible roles available across multiple locations in Sussex.
The volunteer role is to support in Sussex to facilitate vulnerable victims & witnesses giving evidence in remote live link sites and/or Police video enabled justice rooms. This will include the setting up of the equipment and ‘meet & greet’ when the witness arrives at the live link location. This role is in conjunction with volunteers from Victim Support.
Roles are available, in West Sussex (Arun area) Brighton and Hove and Hastings area.
The Role & Key Responsibilities
You would be responsible for the practical management of the live link sites in Sussex on the day of the trial, to allow vulnerable victims and witnesses to give evidence away from a Court building. These sites will include both Video Enabled Justice (VEJ) rooms within police stations and Remote Live Link sites which are located East, West and Central. The Witness Care Officers within the Police Criminal Justice Unit (CJU) will be responsible for liaising with you to assess your availability and to provide you with details of the venue, timings and any other relevant information that may affect the way you interact with the victim or witnesses.
As the live link rooms are an extension of the Court, you would need to ensure the room is set up ready for use, comply with current government and force guidelines such as accommodating any social distancing requirements and carry out any necessary sanitation of equipment.
You will meet the victims/witnesses when they arrive and stay with them whilst they are on police premises, with the exception being whilst they are in the live link room giving evidence. In this instance, you would wait nearby.
You will work alongside volunteers from Victim Support (Citizens Advice Witness Service and Young Witness Service) who would offer the emotional support to Victims and Witnesses. Professional boundaries are important, so each volunteer is clear about their role and victims and witnesses feel supported and safe.
Once the victim/witness has given their evidence, you will be responsible for seeing them out of the building, switching off the equipment and carrying out any necessary sanitation of the room. You will call the Witness Care Officer to confirm that the victim/witness has finished giving their evidence and left.
You will at times be working with a minimal amount of intervention/supervision and will be accountable to the Criminal Justice Managers. You will be expected to make decisions and use your initiative.
Key responsibilities include;
• To ensure the live link room is compliant with current government and force guidelines.
• To ensure all equipment is set-up and ready for use in accordance with the guidance provided.
• To act as a point of contact and meet with the witness on arrival at the agreed location. To remain with the witness whilst they are on police premises.
• To print, provide and shred the witness statement for familiarisation of evidence.
• To liaise with the Witness Care Officer from the Criminal Justice Unit once the victim/witness has left the location.
• To complete any occasional mandatory training sessions in order to maintain continued professional development.
• To submit and claim for any expenses (mileage) to the Criminal Justice Managers within two months of the expenses being incurred.
Skills & Experience
• IT Skills including familiarity with Microsoft Outlook- Experience of dealing directly with members of the public and providing a high level of customer service.
• Able to communicate effectively with a wide range of people.
• Able to work without direct supervision and demonstrate a high level of self-management, motivation, drive and determination.
• Able to demonstrate a respect for the opinions, circumstances and feelings of others.
• Possess a high level of integrity and resilience.
• Ability to work within agreed professional boundaries with colleagues within Sussex Police and externally
Why Volunteer With Us?
We take pride in looking after our volunteers, through volunteering you will have the opportunity to:
• Experience policing first-hand
• Meet new people and teams
• Learn and develop your skills
• Support your local community
We will reimburse any travel expenses you may incur whilst volunteering and we have recognition schemes in place for us to formally show our appreciation for your service.
As a police support volunteer you will have access to financial and mental well-being guidance and support, discounts for everyday spend, our on-site gyms and a range of sports clubs. Volunteering with us will also allow you to apply for other voluntary and paid positions within the Force.
Further Information
Please contact volunteer@sussex.police.uk if you have any questions.
Diversity Statement
We are only as good as our people. It\’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we\’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
Reference number SYSX VOL00393
Date posted 11/07/2025
Location Multiple Locations (see advert)
#J-18808-Ljbffr
Remote Evidence Facilitator Volunteer employer: Sussex Police
Contact Detail:
Sussex Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Evidence Facilitator Volunteer
✨Tip Number 1
Familiarise yourself with the role of a Remote Evidence Facilitator by researching the responsibilities and challenges involved. Understanding the nuances of working with vulnerable victims and witnesses will help you demonstrate your commitment and readiness during any informal discussions or interviews.
✨Tip Number 2
Network with current or former volunteers from Victim Support or similar organisations. They can provide valuable insights into the role and may even offer tips on how to stand out as a candidate when you apply through our website.
✨Tip Number 3
Showcase your IT skills, especially with Microsoft Outlook, by being prepared to discuss your experience in using technology effectively. This is crucial for setting up equipment and managing communications, so be ready to share specific examples.
✨Tip Number 4
Demonstrate your understanding of professional boundaries and emotional intelligence. Be prepared to discuss how you would handle sensitive situations with victims and witnesses, as this will highlight your suitability for the role and your ability to work alongside other volunteers.
We think you need these skills to ace Remote Evidence Facilitator Volunteer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Remote Evidence Facilitator Volunteer. Read through the job description carefully and note the key skills and experiences required.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous volunteer work, customer service experience, or IT skills that demonstrate your ability to manage live link sites effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable victims and witnesses. Mention specific examples of how your skills and experiences make you a suitable candidate for this role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Sussex Police
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Remote Evidence Facilitator. Familiarise yourself with the key tasks, such as setting up equipment and supporting vulnerable witnesses, so you can discuss them confidently during the interview.
✨Showcase Your Communication Skills
Since this role involves interacting with victims and witnesses, it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've successfully engaged with diverse individuals in the past, highlighting your customer service experience.
✨Emphasise Your Initiative
The role requires working with minimal supervision, so be ready to share instances where you've taken the initiative or made decisions independently. This will show that you can manage responsibilities and adapt to situations without constant oversight.
✨Highlight Your IT Proficiency
As the role involves using technology, particularly Microsoft Outlook, be prepared to discuss your IT skills. Mention any relevant experience you have with similar tools and how you can quickly learn new systems if needed.
