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- Tasks: Monitor and manage the water network, responding to alarms and analysing performance.
- Company: Join Hafren Dyfrdwy, a passionate team dedicated to providing excellent water services.
- Benefits: Enjoy a competitive salary, bonuses, pension scheme, and family-friendly policies.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: Strong analytical skills, communication abilities, and ideally some knowledge of water networks.
- Other info: This is a flexible 24/7 role, perfect for those who thrive under pressure.
The predicted salary is between 32000 - 44000 £ per year.
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Hello, we’re Hafren Dyfrdwy and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve households and businesses across Wrexham and Powys. Each cuppa drank and every toilet flushed is only possible because of the brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
Our Network Control team at Hafren Dyfrdwy (HD) have an opportunity for you to join as our new 24/7 Network Controller.
In your new role, aside to being a great fit for our team, you’ll have strong analytical experience with the ability to prioritise incoming tasks, work in a pressurised environment and be confident using multiple IT systems to identify problems and co-ordinate data. You’ll also have excellent communication skills and experience of influencing stakeholders at all levels. It would also be beneficial if you have knowledge of Water Networks and/or experience of working within in a control centre environment.
What You’ll Bring To The Role
We\’re looking for someone who has a brilliant work ethic and can work as part of a tight-knit team to deliver the best service for all customers across our water network. As a Network Controller, you\’ll take accountability for decisions that could impact customers, finances, and our reputation, by providing expert technical advice in our dedicated HD Control room.
Your Key Accountabilities In Helping Us Will Be
- You’ll be responsible for proactively monitoring the Wrexham water network; looking at trends and patterns to spot potential supply issues and responding reactively to any alarms.
- You’ll carry out proactive analysis on the performance of our network assets, support any network changes, and work closely with our Operational teams to find the most effective network operation.
- You will help drive continuous improvement within the wider HD team looking for improvements, opportunities and raising risks in a formal manner through HD Management.
- You will be a core role within any local event or incident providing expert technical advice on the local network, and supporting or advising on decisions which impact customers, financials and or company reputation.
- You will be a key point of contact for HD Operational teams and Severn Trent and will represent the HD Control room at any relevant meetings.
- You will record & gather data for regulatory requirements when required and provide proactive updates to key stakeholders during any local events or incidents.
- This is a 24/7 x 365 shift-based role including working weekends and bank holidays so a very flexible approach will be required.
What’s In It For You
Working here isn’t just a job. You can build a career at Hafren Dyfrdwy, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With That In Mind, Here Are Just Some Of Our Favourite\’s Perks That You’ll Get Being Part Of The Hafren Dyfrdwy Family
- Salary £39,598.15 (+ Shift Allowance)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Family friendly policies
- Two volunteering days per year
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Network Controller 24/7 (Water) employer: Severn Trent
Contact Detail:
Severn Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Controller 24/7 (Water)
✨Tip Number 1
Familiarise yourself with the water network systems and technologies used by Hafren Dyfrdwy. Understanding the specific tools and software they use will give you an edge during discussions and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to showcase your analytical skills by thinking of examples where you've successfully identified and solved problems in a high-pressure environment. This will help you illustrate your ability to prioritise tasks effectively.
✨Tip Number 3
Network with current or former employees of Hafren Dyfrdwy on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
✨Tip Number 4
Demonstrate your flexibility and commitment to the 24/7 nature of the role by discussing your previous experiences with shift work or your willingness to adapt to varying schedules. This shows that you're ready for the demands of the position.
We think you need these skills to ace Network Controller 24/7 (Water)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Network Controller 24/7 role. Understand the key responsibilities and required skills, such as analytical experience and knowledge of water networks.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your analytical abilities, communication skills, and any experience in a control centre environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your background makes you a great fit for the Network Controller position and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Severn Trent
✨Show Your Analytical Skills
As a Network Controller, strong analytical skills are crucial. Be prepared to discuss specific examples of how you've used data analysis to identify problems or improve processes in previous roles.
✨Demonstrate Communication Proficiency
Excellent communication is key for this role. Think of instances where you've effectively influenced stakeholders or communicated complex information clearly, and be ready to share these during your interview.
✨Familiarise Yourself with Water Networks
Having knowledge of water networks will give you an edge. Brush up on relevant terminology and recent developments in the industry so you can speak confidently about them during your interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle pressure and make decisions. Practice articulating your thought process in high-stress situations, as this will demonstrate your readiness for a 24/7 role.
