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- Tasks: Connect with customers, understand their needs, and achieve sales targets.
- Company: Join Concentrix, a top-rated company for career growth and customer service excellence.
- Benefits: Enjoy uncapped bonuses, exclusive discounts, and wellbeing support.
- Why this job: This role offers training, a vibrant culture, and the chance to make a real impact.
- Qualifications: Excellent communication skills and a willingness to learn are essential.
- Other info: Flexible shifts available; full-time commitment required.
The predicted salary is between 20400 - 29600 £ per year.
1 week ago Be among the first 25 applicants
Job Description
Customer Service Sales Advisor – Maysfield – On-Site, Belfast
If you’re a friendly communicator who loves connecting with people and asking questions, you might be just the person we’re looking for to join our Team here at Concentrix, where we’ll provide you all the training you need to help customers enhance their digital lives.
plus uncapped bonus and incentives
- An hourly rate of £12.25 (£25,480 per year)
- benefits to match your expertise
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
- Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
- Wellbeing support through free access to services that enhance your mental and physical health
- Comprehensive dental plan and priority access to a private GP
- Concentrix was named as a Top Company For Career Growth******
Apply Now
Job Title
Inbound Sales Advisor Belfast
Job Description
Customer Service Sales Advisor – Maysfield – On-Site, Belfast
If you’re a friendly communicator who loves connecting with people and asking questions, you might be just the person we’re looking for to join our Team here at Concentrix, where we’ll provide you all the training you need to help customers enhance their digital lives.
£25,480, per annum plus uncapped bonus and incentives
Benefits Of Being a Customer Service Sales Advisor
- An hourly rate of £12.25 (£25,480 per year)
- benefits to match your expertise
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
- Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
- Wellbeing support through free access to services that enhance your mental and physical health
- Comprehensive dental plan and priority access to a private GP
- Concentrix was named as a Top Company For Career Growth******
Responsibilities Of The Customer Service Sales Advisor
- Receiving inbound calls with our customers and establishing their needs and building rapport
- Achieving and exceeding sales, productivity and customer satisfaction targets
- Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
- Developing relationships with customers and encouraging referrals
- Ensuring accurate information, quotes and pricing information to customers
- Upselling and cross-selling products and services in order to maximise opportunity to retain
- Following all appropriate FSA regulations
To Be a Customer Sales Advisor You\’ll Need
- Have excellent interpersonal and communication skills
- Computer literate
- Have the ability to speedily navigate multiple systems effectively
- Are proficient in English (oral and written)
- Are flexible to work shifts between, 7:45 am – 9 pm from Monday to Friday and 7:45 am – 8 pm on Saturday and Sunday
- Can commit to 100% training attendance to ensure you are fully prepared for your role.
What are you waiting for? We can’t wait to meet you!
Concentrix is an equal opportunity employer
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
GBR Belfast – Maysfield
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Job function
Sales and Business Development
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Industries
Outsourcing and Offshoring Consulting
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Inbound Sales Advisor Belfast employer: Webhelp Enterprise
Contact Detail:
Webhelp Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor Belfast
✨Tip Number 1
Familiarise yourself with Concentrix and their values. Understanding the company culture will help you connect better during your interactions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves receiving inbound calls and building rapport, consider role-playing scenarios with friends or family to enhance your conversational abilities.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being knowledgeable about upselling and cross-selling can give you an edge when discussing how you would approach these tasks in the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Highlighting your willingness to adapt to various schedules can demonstrate your commitment and reliability as a potential employee.
We think you need these skills to ace Inbound Sales Advisor Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Inbound Sales Advisor. Emphasise your communication skills and any previous sales or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Concentrix and how you can contribute to their team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as interpersonal skills, computer literacy, and the ability to navigate multiple systems. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Webhelp Enterprise
✨Show Your Communication Skills
As an Inbound Sales Advisor, strong communication is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can connect with customers effectively.
✨Research the Company
Familiarise yourself with Concentrix and its services. Understanding their values and what they offer will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales. Think of examples from your past experiences that highlight your ability to handle customer inquiries and upsell products.
✨Demonstrate Flexibility
The job requires shift work, so be prepared to discuss your availability. Show that you are adaptable and willing to work during the required hours, which will reflect positively on your commitment.
