At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer experiences daily.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible hours, competitive pay, and perks like discounts and paid volunteer days.
- Why this job: Be part of a vibrant culture that values creativity, inclusion, and personal growth.
- Qualifications: A degree or supervisory experience in retail, plus a passion for fashion and teamwork.
- Other info: Opportunity for career advancement with a promote-from-within philosophy.
The predicted salary is between 24000 - 36000 Β£ per year.
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Hollister Co. β Assistant Manager, Eldon Square, Newcastle upon Tyne
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Client:
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
28a17e35baf8
Job Views:
68
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Weβre proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing excellent customer service. The role includes overseeing daily store operations, managing staffing, training, and development, and creating an inclusive environment for team and customers. The position offers opportunities for growth into future leadership roles within the store.
What You\βll Do
- Drive Customer Experience and Sales
- Manage OMNI Channel Fulfillment
- Supervise Store Presentation and Sales Floor
- Oversee Store & Stockroom Operations
- Handle Staffing, Scheduling, and Payroll
- Conduct Training and Development
- Maintain Communication and Asset Protection
Qualifications
What It Takes
- Bachelor\βs Degree or one year of supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to thrive in a fast-paced environment
- Team building skills, Self-starter, Results-driven
- Multi-Tasking and Fashion Knowledge
Additional Information
What Youβll Get
Benefits include quarterly incentives, paid time off, indefinite contracts, volunteer days, merchandise discounts, medical and life insurance, parental leave, pension plans, career development, and a supportive global team. Eligibility for benefits pending successful completion of the 90-day probation period.
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Hollister Co. - Assistant Manager, Eldon Square employer: Abercrombie & Fitch Co.
Contact Detail:
Abercrombie & Fitch Co. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hollister Co. - Assistant Manager, Eldon Square
β¨Tip Number 1
Familiarise yourself with Hollister's brand values and customer experience. Understanding their commitment to inclusivity and quality will help you align your responses during interviews, showcasing that you embody their ethos.
β¨Tip Number 2
Prepare examples of your previous leadership experiences, especially in retail or customer service. Highlight how you've successfully managed teams, driven sales, or improved customer satisfaction, as these are key aspects of the Assistant Manager role.
β¨Tip Number 3
Showcase your passion for fashion and current trends. Being knowledgeable about the latest styles and how they relate to Hollister's offerings can set you apart, demonstrating your genuine interest in the brand.
β¨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Hollister Co. - Assistant Manager, Eldon Square
Some tips for your application π«‘
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or retail management. Use bullet points to make it easy to read, and quantify your achievements where possible, such as sales increases or team performance improvements.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the role. Highlight your leadership skills, problem-solving abilities, and any relevant fashion knowledge. Make sure to connect your personal values with those of Abercrombie & Fitch Co. to show youβre a good cultural fit.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Abercrombie & Fitch Co.
β¨Show Your Passion for Fashion
As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how you can incorporate them into the store's presentation. This will demonstrate your alignment with the brand's ethos.
β¨Highlight Your Leadership Skills
Since the role involves team management, share specific examples of how you've successfully led a team in the past. Discuss your approach to training and developing staff, as well as how you foster an inclusive environment.
β¨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare examples that showcase your problem-solving skills and ability to provide exceptional service, which is key to driving sales and customer satisfaction.
β¨Understand the Brand and Its Values
Research Hollister Co. and Abercrombie & Fitch Co. to understand their mission and values. Be ready to explain how you embody these values and how you would contribute to creating a positive shopping experience for customers.