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For Companies At a Glance
- Tasks: Manage restaurant partnerships and drive growth through strategic planning and analysis.
- Company: Join Uber Eats, a leader in transforming the food delivery landscape.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Be part of a mission to redefine food delivery while building lasting relationships.
- Qualifications: 1+ year in Account Management or customer-facing roles; strong communication and analytical skills required.
- Other info: Ideal for those who thrive in fast-paced settings and love problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Commercial Account Manager – East Midlands role at Uber
Join to apply for the Commercial Account Manager – East Midlands role at Uber
About The Role
At Uber Eats, we\’re on a mission to transform the food delivery landscape-and we\’re looking for a dynamic Account Manager to help drive growth in the West Midlands.
About The Role
At Uber Eats, we\’re on a mission to transform the food delivery landscape-and we\’re looking for a dynamic Account Manager to help drive growth in the West Midlands.
In this role, you\’ll build strong, lasting partnerships with restaurants, using your strategic mindset and analytical skills to help them thrive on our platform. You\’ll play a key role in optimizing performance, unlocking new opportunities, and shaping the future of food delivery in your region.
We\’re looking for highly motivated Account Managers who thrive in fast-paced environments, love collaborating with diverse teams, and are passionate about the food industry. If you\’re someone who can think big while executing with precision, we\’d love to hear from you.
Join us in redefining how people eat – one partnership at a time.
What You\’ll Do
- Manage a portfolio of restaurants across different geos in the UK and be responsible for its growth and profitability
- Commercial Management: Lead commercial discussions with merchants to build sustainable long-term partnerships.
- Growth: Develop strategies in conjunction with your partners to help grow their businesses (e.g. effective marketing plans, menu optimisations, operational improvements etc.)
- Build effective outreach strategies: Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings
- Work with the manager to build scalable processes and standardize best-practices to grow mid-sized SMB accounts at scale
- Track WoW rhythm of the business, and identified the hidden business signals
- Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users and couriers – whether that\’s making sure they received what they ordered, or they\’re receiving it when they expect it.
- Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising and developing strategies for your portfolio of accounts.
- Improve tools and processes: Use your analytical ability combined with operational rigour to identify gaps in our current processes and build tools to drive forward partnership KPIs and maximise your impact
- Partner with internal teams: Work closely with stakeholders in internal teams (e.g. Central Operations, Community Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.
What you\’ll have
- Minimum 1 year of validated experience in Account Management/Sales or any customer-facing roles
- Ability to influence various audiences both internally and externally using strong verbal and written communication
- Ability to adapt to a constantly evolving fast-paced environment
- Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners
- Understanding the customer needs and overcoming any challenges the business may face
- Project management and a problem-solving demeanour to adjust to the autonomy of the role
Bonus points for being
- Highly autonomous – able to work with minimal oversight
- Ability to fuse business, strategy, finance and legal concepts to lead complex, multifaceted deals
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
- Capable to run analysis and/or understand data and transform it into relevant insights
- Strong executive presence and have a track record of outperforming metrics-based business goals
- Effective at operating under pressure and meeting tight deadlines
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Internet Marketplace Platforms
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Commercial Account Manager - East Midlands employer: Uber
Contact Detail:
Uber Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Manager - East Midlands
✨Tip Number 1
Familiarise yourself with the food delivery industry, especially Uber Eats' unique selling points. Understanding their business model and how they differentiate themselves from competitors will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Uber Eats to gain insights into the company culture and expectations for the Commercial Account Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or driven growth in previous roles. Use metrics to quantify your achievements, as this aligns with the data-driven approach Uber Eats values.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of potential challenges Uber Eats might face in the East Midlands market. Be ready to propose innovative solutions that showcase your strategic mindset and ability to adapt.
We think you need these skills to ace Commercial Account Manager - East Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or sales. Use keywords from the job description, such as 'commercial discussions', 'growth strategies', and 'data-driven decision making' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the food industry and your motivation to work with Uber Eats. Share specific examples of how you've successfully built partnerships or driven growth in previous roles.
Showcase Analytical Skills: Since the role requires data-driven decision making, include examples of how you've used data to inform your strategies or improve performance in past positions. This will show that you can quantify your impact.
Highlight Communication Abilities: The job involves influencing various audiences, so emphasise your strong verbal and written communication skills. Provide examples of how you've effectively communicated with partners or stakeholders in previous roles.
How to prepare for a job interview at Uber
✨Know Your Numbers
As a Commercial Account Manager, you'll need to demonstrate your analytical skills. Be prepared to discuss metrics and data that showcase your previous successes in account management or sales. Bring examples of how you've used data to drive growth for your clients.
✨Showcase Your Problem-Solving Skills
Expect questions about challenges you've faced in previous roles. Prepare specific examples where you identified a problem, developed a solution, and successfully implemented it. This will highlight your ability to think critically and adapt in a fast-paced environment.
✨Demonstrate Relationship-Building Abilities
Building strong partnerships is key in this role. Be ready to share stories about how you've established and maintained relationships with clients or partners. Highlight your communication skills and any strategies you've used to foster collaboration.
✨Understand the Food Delivery Landscape
Research Uber Eats and its competitors. Familiarise yourself with current trends in the food delivery industry and be prepared to discuss how you can contribute to Uber's mission. Showing your passion for the industry will set you apart from other candidates.
