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For Companies At a Glance
- Tasks: Manage product development and customer success, ensuring smooth operations and effective communication.
- Company: BackEngine is revolutionising customer feedback for B2B SaaS companies with AI-driven insights.
- Benefits: Enjoy a mission-driven culture, opportunities for growth, and a clear path to senior roles.
- Why this job: Gain hands-on experience in a dynamic environment while contributing to innovative customer solutions.
- Qualifications: 1-3 years in project management or related fields; strong technical skills and excellent communication required.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 48000 - 54000 £ per year.
Join to apply for the Junior Technical Project Manager role at JOBS by allUP
Join to apply for the Junior Technical Project Manager role at JOBS by allUP
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This range is provided by JOBS by allUP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$80,000.00/yr – $90,000.00/yr
About Our Client
BackEngine helps B2B SaaS companies maintain startup-like speed and customer connection at scale. Their AI-powered platform analyzes customer communications across all channels, ensuring critical feedback reaches the right teams immediately — not days or weeks later. As they scale from startup to growth stage, they’re building the future of customer feedback intelligence.
About the Role
BackEngine is seeking a Junior Technical Project Manager to serve as the operational engine behind product development and customer success enablement. As the company grows, this person will ensure that every customer benefits from our continuous innovation.
You’ll act as the bridge between product development and value delivery, enabling the Customer Success team to confidently onboard and support users with the latest capabilities. This is a hands-on role that offers exposure to every aspect of a growing B2B SaaS business and provides a clear path to future senior product roles.
What You\’ll Do
You’ll own three critical areas that keep our product development and customer success engines running smoothly:
1. Keep Development Moving
- Own sprint tracking and releases
- Maintain clear and up-to-date project documentation
- Coordinate cross-functional teams
- Identify blockers early and facilitate resolution
- Manage QA processes to ensure smooth product delivery
2. Enable Customer Success
- Configure new features for customer accounts
- Create training materials and demo videos
- Track feature adoption and usage
- Coordinate rollouts in partnership with the CS team
- Build implementation playbooks that ensure customers get maximum value from new features
3. Connect Teams & Data
- Train Sales and Customer Success teams on new product capabilities
- Lead weekly product update sessions
- Maintain our internal knowledge base
- Serve as the technical point of contact for non-engineering teams
- Use analytics to prioritize improvements based on customer impact
Who You Are
- 1–3 years of experience in technical project management, product operations, or implementation roles (B2B SaaS experience is a plus)
- Strong technical aptitude, with comfort in software configuration and troubleshooting
- Excellent written communication skills and ability to create clear documentation and training materials
- Familiarity with project management tools like Jira, Linear, Asana, or similar
- Outstanding attention to detail and organizational skills
- Analytical mindset to track, measure, and improve adoption; SQL or basic data analysis skills are a plus
- Bachelor’s degree in a technical field or equivalent practical experience
What They Offer
- A mission-driven team working on the cutting edge of customer feedback intelligence
- A culture of innovation, autonomy, and growth
- Clear path to senior roles within product or operations
BackEngine is committed to building an inclusive team where diverse perspectives drive better outcomes. They welcome applicants of all backgrounds, identities, and experiences.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management
-
Industries
Software Development and Technology, Information and Media
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Junior Technical Project Manager employer: JOBS by allUP
Contact Detail:
JOBS by allUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Technical Project Manager
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like Jira or Asana. Being able to demonstrate your proficiency with these platforms during interviews can set you apart from other candidates.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive project decisions in the past. This will highlight your ability to connect teams and data effectively, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of BackEngine or similar B2B SaaS companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss how you would handle common project management challenges, such as identifying blockers and facilitating resolutions. Having a few strategies in mind will demonstrate your readiness for the hands-on nature of the role.
We think you need these skills to ace Junior Technical Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical project management and B2B SaaS. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the specific responsibilities of the Junior Technical Project Manager role. Mention your familiarity with project management tools and your analytical mindset.
Showcase Communication Skills: Since excellent written communication is crucial for this role, ensure your application materials are clear, concise, and free of errors. Consider including examples of documentation or training materials you've created.
Highlight Relevant Projects: If you have experience managing projects or implementing software solutions, include specific examples in your application. Describe your role, the challenges faced, and the outcomes achieved to demonstrate your capability.
How to prepare for a job interview at JOBS by allUP
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Junior Technical Project Manager. Familiarise yourself with the key areas mentioned in the job description, such as sprint tracking, project documentation, and customer success enablement.
✨Showcase Your Technical Skills
Be prepared to discuss your technical aptitude and any relevant experience you have with software configuration and troubleshooting. Highlight your familiarity with project management tools like Jira or Asana, as this will demonstrate your readiness for the role.
✨Prepare Examples
Think of specific examples from your past experiences that showcase your organisational skills, attention to detail, and ability to manage projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their approach to customer feedback intelligence or how they envision the growth of the Junior Technical Project Manager position within the team.
