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- Tasks: Welcome customers and assist with queries at St Johns Sports Centre.
- Company: Freedom Leisure is dedicated to creating a friendly and inclusive environment for all.
- Benefits: Enjoy discounts, flexible hours, and fully funded training opportunities.
- Why this job: Join a diverse team where you can be yourself and grow at your own pace.
- Qualifications: Customer service experience and strong interpersonal skills are essential.
- Other info: Part-time role with 12.25 hours per week on a rota basis.
The predicted salary is between 6000 - 8000 £ per year.
Receptionist – Part Time – St Johns Sports Centre
Join to apply for the Receptionist – Part Time – St Johns Sports Centre role at Freedom Leisure
We are looking for an enthusiastic, approachable, and customer‑focused Receptionist to join our front‑of‑house team. In this dual role, you’ll be the first point of contact for our customers – providing a warm welcome at reception.
Key Responsibilities
- Welcome all visitors with a smile in a friendly and professional manner.
- Handle enquiries, bookings and memberships face‑to‑face, online and by phone.
- Accurately operate booking, till and membership systems.
- Provide up‑to‑date information on centre facilities, classes and promotions.
- Maintain a tidy, inviting reception area and ensure high standards of presentation.
- Work as part of a collaborative, multi‑skilled team.
- Support the delivery of events and activities within the centre.
- Follow Freedom Leisure’s policies on safeguarding, health & safety and customer care.
- Participate in relevant training and ongoing professional development.
Hours
10.5 hours a week – Monday to Sunday (rota basis)
Requirements
- Passionate about delivering outstanding customer service.
- Comfortable using till systems and handling cash/card payments.
- Able to multitask and remain calm in a busy environment.
- A proactive, flexible and reliable team player.
Desirable Skills & Experience
- Previous experience in a customer‑facing role in leisure, fitness or community service settings.
- Hospitality or Retail experience delivering customer excellence.
Benefits
- My Staff Shop – a range of discounts on cinema tickets, travel bookings, e‑vouchers, gift cards, days out and leisure activities.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle‑to‑work and Car Leasing tax‑efficient schemes (salaried staff only, depending on earnings)
- Fully funded training and career progression opportunities.
Closing date
31st October 2025
Salary
Up to £6,684 per annum
Freedom Leisure is proud to be an equal opportunities employer.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
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Receptionist - Part Time - St Johns Sports Centre employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time - St Johns Sports Centre
✨Tip Number 1
Familiarise yourself with the services and products offered by Freedom Leisure. Being knowledgeable about what you’ll be promoting will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Practice your interpersonal skills by engaging in conversations with friends or family. This will help you become more comfortable in a face-to-face environment, which is crucial for a Receptionist position.
✨Tip Number 3
Consider volunteering or taking part in community events to gain experience in customer service. This will not only enhance your CV but also give you practical examples to discuss during your interview.
✨Tip Number 4
Show your enthusiasm for working in a diverse environment. Be prepared to discuss how you can contribute to an inclusive workplace, as this aligns with Freedom Leisure's values and mission.
We think you need these skills to ace Receptionist - Part Time - St Johns Sports Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in face-to-face environments. Emphasise any roles where you've engaged with customers directly, as this is crucial for the Receptionist position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to create a friendly atmosphere. Mention specific skills like organisation and interpersonal communication that align with the job description.
Highlight Relevant Skills: In your application, focus on skills such as professionalism, attention to detail, and the ability to build relationships quickly. These are key attributes that Freedom Leisure is looking for in a Receptionist.
Show Your Personality: Since the role involves engaging with a diverse community, let your personality shine through in your application. Share experiences that demonstrate your ability to connect with people from various backgrounds.
How to prepare for a job interview at Freedom Leisure
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for customers. Make sure to highlight your ability to engage with people and provide excellent customer service during the interview.
✨Demonstrate Organisational Skills
Being organised is key in this role. Prepare examples of how you've managed tasks or schedules effectively in the past, as this will show your potential employer that you can handle the demands of the job.
✨Research Freedom Leisure
Familiarise yourself with Freedom Leisure's values and services. Showing that you understand their mission and community focus will demonstrate your genuine interest in the role and the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and helps you determine if the workplace culture aligns with your values.
