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For Companies At a Glance
- Tasks: Serve guests and create memorable experiences from breakfast to dinner.
- Company: Join University Arms, a stylish hotel in the heart of Cambridge with a renowned restaurant.
- Benefits: Enjoy competitive pay, free meals, team parties, and discounts across the Marriott portfolio.
- Why this job: Be part of a fun, supportive team while delivering exceptional service in a vibrant atmosphere.
- Qualifications: Must be a morning person with a passion for hospitality; previous experience is a plus.
- Other info: Flexible working hours from 6 am to 3 pm; reliable transport is essential.
ABOUT US
University Arms is a 192-bedroom design‑led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four‑year £80m full renovation that really positioned the Hotel. It is now Cambridge\’s \’go to’ destination, alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
As a Front of House Team Member for breakfast and lunch, you will be the face of University Arms Hotel during our morning and midday service. Your role is to deliver friendly, efficient, and professional service, ensuring every guest enjoys a welcoming atmosphere and a memorable dining experience. You will work closely with the kitchen and service team to maintain smooth operations, respond to guest requests, and uphold the highest standards of presentation, cleanliness, and hospitality.
THE DUTIES
- Greet and serve guests with a warm, welcoming attitude, making every visit memorable.
- Prepare and serve breakfast and lunch items to the highest standard, ensuring presentation and quality are perfect.
- Assist with setting up and clearing dining areas, maintaining a clean, organised, and inviting space.
- Collaborate with the kitchen and front‑of‑house team to ensure smooth service.
- Respond to guest requests promptly and help resolve any issues to ensure complete satisfaction.
- Maintain exceptional product knowledge of cocktails, wines, spirits, and bar menus.
- We believe in flexibility and multi‑skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.
WHAT ARE WE LOOKING FOR IN YOU
- Friendly, approachable, and guest‑focused with excellent communication skills.
- Energetic, flexible, and able to work efficiently in a fast‑paced environment.
- Team‑oriented with a proactive, can‑do attitude.
- Attention to detail and a commitment to maintaining high standards.
- Previous hospitality or food service experience is desirable but not essential.
- Willingness to work varied shifts, including weekends and holidays.
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
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Front of House Team Member - Breakfast & Lunch employer: Parker's Tavern
Contact Detail:
Parker's Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Breakfast & Lunch
✨Tip Number 1
Familiarise yourself with the menu at Parker's Tavern. Knowing the food and beverage items inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for hospitality by sharing personal experiences where you went above and beyond for a guest. This will highlight your commitment to creating memorable experiences.
✨Tip Number 3
Be prepared to discuss your flexibility and teamwork skills. Think of examples where you've successfully worked in a team or adapted to changing situations, as this is crucial for the role.
✨Tip Number 4
Since the role requires early mornings, make sure to mention your availability and readiness to work those hours. Showing that you're a 'morning bird' will align well with their expectations.
We think you need these skills to ace Front of House Team Member - Breakfast & Lunch
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Front of House Team Member. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous experience as a waiter/waitress and your passion for creating memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of University Arms and Parker's Tavern that attract you, and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Parker's Tavern
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences for guests. Share any relevant stories from previous roles that highlight your dedication to excellent service.
✨Demonstrate Your Team Spirit
Since this role involves working closely with others, be prepared to discuss how you contribute to a positive team environment. Mention any past experiences where you supported your colleagues or worked collaboratively.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage items on the menu before the interview. Being able to discuss specific dishes and drinks will show your commitment and readiness for the role.
✨Be Ready for Early Mornings
As the breakfast service starts at 6 am, convey your willingness and ability to work early shifts. Share any experiences that demonstrate your reliability and punctuality in previous jobs.
