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For Companies At a Glance
- Tasks: Join our team to keep guest rooms and public areas spotless and welcoming.
- Company: Hyde London City is a vibrant, luxurious hotel with a festival vibe and a focus on music.
- Benefits: Enjoy up to 28 days holiday, health cash plans, and retail perks.
- Why this job: Be part of a fun, dynamic team where your positive impact matters.
- Qualifications: Previous experience is a plus; a keen eye for detail is essential.
- Other info: Extra time off for volunteering and opportunities for personal growth.
Company Description
Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.
Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.
Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.
Job Description
We’re on the lookout for a hybrid role of Room Attendant & Public Area to join our Housekeeping team at Hyde London City. This dynamic role means you\’ll play a crucial part in ensuring both our guest rooms and public spaces are impeccable.
What you’ll do…
- Get guest rooms looking great and up to our brand\’s standards and report any maintenance issues ASAP.
- Keep our public areas, including lobby, toilets, corridors, lifts and stairwells clean, nailing our quality checks every time.
- Help out the team wherever needed, including back of house areas.
- Follow all health and safety rules, using cleaning supplies safely (COSHH), and report any issues.
- Join training sessions and always bring a positive, friendly attitude to give our guests the best service.
Qualifications
What we’re looking for…
- Previous experience in a similar role would be beneficial
- An eagle-eye for detail, you can spot a slip in standards from a mile away
- You’re looking for a place where you can be you; no clones in suits here.
- Passion for getting the job done and done right.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You want to be part of something bigger and have fun along the way.
Additional Information
What’s in it for you…
- Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying, but we’ll feed you during your shift.
- Extra time off to volunteer with one of our partner charities
- Cycle to work scheme
- The chance to make your mark in a fast-growing Brand
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- Excellent discounts across the entire Accor and Ennismore family of brands.
Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
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Room Attendant/Public Area Attendant employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant/Public Area Attendant
✨Tip Number 1
Familiarise yourself with the unique vibe of Hyde London City. Understanding their bohemian-chic aesthetic and festival-like atmosphere will help you connect with the team during interviews, showing that you're a great fit for their culture.
✨Tip Number 2
Highlight your attention to detail in conversations. Since the role requires an eagle-eye for cleanliness and standards, share specific examples from your past experiences where you maintained high standards in housekeeping or similar roles.
✨Tip Number 3
Demonstrate your positive attitude and teamwork skills. During any interactions, emphasise your willingness to help out wherever needed and how you enjoy contributing to a friendly work environment, which aligns with Hyde's values.
✨Tip Number 4
Be prepared to discuss your understanding of health and safety regulations. Since the role involves using cleaning supplies safely, showing that you are knowledgeable about COSHH and other safety protocols will set you apart as a responsible candidate.
We think you need these skills to ace Room Attendant/Public Area Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Room Attendant/Public Area Attendant. Familiarise yourself with the job description and think about how your skills and experiences align with what Hyde London City is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to maintain cleanliness, and any previous experience in hospitality to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Hyde London City specifically, and how you can contribute to their vibrant atmosphere and commitment to guest satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Show Your Attention to Detail
As a Room Attendant/Public Area Attendant, having an eagle-eye for detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high standards in previous roles, and demonstrate your ability to spot issues before they become problems.
✨Emphasise Your Team Spirit
This role requires collaboration with the housekeeping team and other departments. Highlight your experience working in teams and how you contribute positively to group dynamics. Share anecdotes that showcase your willingness to help out wherever needed.
✨Demonstrate Your Passion for Service
Hyde London City values a positive impact on guests. Be ready to express your passion for providing excellent service and creating memorable experiences. Discuss how you’ve gone above and beyond for guests in past positions.
✨Familiarise Yourself with Health and Safety Protocols
Understanding health and safety rules is essential for this position. Brush up on COSHH regulations and be prepared to discuss how you ensure safety while using cleaning supplies. This shows your commitment to maintaining a safe environment for both guests and staff.
