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For Companies At a Glance
- Tasks: Provide customer support and moderate content across digital platforms.
- Company: Join a leading international company focused on exceptional customer service and content moderation.
- Benefits: Enjoy a relocation package, competitive salary, and the possibility to work from home.
- Why this job: Experience sunny Southern Europe while growing your career in a vibrant international environment.
- Qualifications: Fluent in French and intermediate English; previous experience is a plus but not required.
- Other info: Relocation assistance includes flights and accommodation; enjoy life in beautiful locations like Greece and Portugal.
Customer Service / Content Moderator (French & English) With Relocation
Job Openings Customer Service / Content Moderator (French & English) With Relocation
About the job Customer Service / Content Moderator (French & English) With Relocation
Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania
Relocation Package Included
Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!
About Us We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.
Key Responsibilities
Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.
Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.
Requirements
- French (B2-C1 level, for some project only Native) and intermediate English (B1-B2 level)
- Problem-solving skills
- Previous experience in customer service or content moderation is a plus, but not mandatory
- EU Citizenship or Working VISA
- Willingness to Relocate
What We Offer
- Relocation Package: Assistance with flights and accommodation
- Possibility to work from home
- Training and career growth opportunities
- International environment
Special Offers
- Sofia, Bulgaria: 1500euro net monthly basic salary
- Greece: Fully remote opportunities, including positions on the islands
- Jobs in Lisbon, April, with 3000euro signing bonus and full accommodation
Life in the Sun
Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you\’ll enjoy:
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Customer Service / Content Moderator (French & English) With Relocation employer: Velenosi & Meredith Consulting
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Content Moderator (French & English) With Relocation
✨Tip Number 1
Brush up on your French and English language skills, especially in customer service terminology. Being fluent in both languages is crucial for this role, so consider practicing common phrases and scenarios you might encounter.
✨Tip Number 2
Familiarise yourself with content moderation guidelines and best practices. Understanding what constitutes appropriate and inappropriate content will give you an edge during the interview process.
✨Tip Number 3
Research Velenosi & Meredith Consulting and their approach to customer service. Knowing their values and how they operate can help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 4
Prepare to discuss your problem-solving skills and provide examples from past experiences. Even if you don't have direct experience in customer service or content moderation, think of relevant situations where you've successfully resolved issues.
We think you need these skills to ace Customer Service / Content Moderator (French & English) With Relocation
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your proficiency in both French and English. Mention any relevant certifications or experiences that demonstrate your language skills, as this is crucial for the role.
Tailor Your CV: Customise your CV to reflect your experience in customer service or content moderation. Use specific examples of how you've resolved customer issues or moderated content effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and content moderation. Explain why you want to work with Velenosi & Meredith Consulting and how your skills align with their needs.
Showcase Problem-Solving Abilities: In your application, provide examples of situations where you've successfully solved problems or handled difficult customer interactions. This will demonstrate your suitability for the role.
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Language Skills
Since the role requires fluency in both French and English, make sure to practice speaking and writing in both languages. Be prepared to demonstrate your language skills during the interview, as this will be crucial for customer interactions.
✨Showcase Problem-Solving Abilities
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your problem-solving skills, as these are essential for both customer service and content moderation roles.
✨Familiarise Yourself with Content Moderation
Research what content moderation entails and be ready to discuss your understanding of community guidelines and standards. This knowledge will show your commitment to maintaining a safe online environment.
✨Express Willingness to Relocate
Since the position includes relocation, be clear about your willingness to move. Discuss any previous experiences you have with relocating or adapting to new environments, as this can demonstrate your flexibility and enthusiasm for the role.
