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- Tasks: Serve meals with care, ensuring a positive experience for patients and supporting kitchen operations.
- Company: Join the 5-star team at The McIndoe Centre, known for exceptional patient care.
- Benefits: Enjoy competitive pay, flexible hours, and access to wellbeing resources.
- Why this job: Make a real impact in a supportive environment where your contributions are valued.
- Qualifications: Team player with great communication skills; food safety training provided.
- Other info: Part-time role with shifts across the week; enhanced pay after 7pm.
The predicted salary is between 19047 - 19266 ÂŁ per year.
Overview
Join the 5-star team at The McIndoe Centre, where exceptional care goes beyond clinical treatment. We’re looking for a motivated and personable Ward Host to be a key link between our patients and the catering team, ensuring every meal is served with care, attention to detail, and a smile. You’ll play an essential role in creating a positive patient experience, from taking and delivering meal orders to maintaining high standards of hygiene and food safety. As the friendly face of our catering service, you’ll also support the kitchen team during peak periods and help ensure our service runs smoothly from start to finish. This is an exciting opportunity to work in a supportive, professional environment where your work truly matters and where there’s plenty of room to grow and develop.
Responsibilities
- Taking and communicating food and beverage orders for patients, visitors, and staff
- Preparing trays and trolleys for meal service based on specific dietary needs
- Supporting kitchen operations by serving, preparing cold dishes, and restocking service areas
- Ensuring high standards of hygiene, food safety, and customer satisfaction
- Attending training in food hygiene, allergen awareness, and health & safety
- Playing an active role in patient feedback and service improvement
About the Company
Horder Healthcare has been committed to caring since 1954 when we were called “The Horder Centre for Arthritis”. We’ve come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%. We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work. Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre – the birthplace of pioneering plastic surgery treatments – means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people. We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.
Benefits
- A competitive salary with enhanced evening pay
- Ongoing learning and development opportunities
- A supportive, professional team culture
- Access to wellbeing resources and staff benefits
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Ward Host employer: Horder Healthcare
Contact Detail:
Horder Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Host
✨Tip Number 1
Familiarise yourself with the values of Horder Healthcare, such as Caring, Friendly, Quality, Integrity, and Pride. During your interactions, whether in person or over the phone, make sure to demonstrate how you embody these values, as they are crucial for the Ward Host role.
✨Tip Number 2
Showcase your communication skills by engaging with current staff or patients if possible. This will not only give you insights into the role but also allow you to express your enthusiasm and readiness to contribute positively to the team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially since the role requires shifts that include evenings and weekends. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
If you have any prior experience in healthcare or hospitality, be ready to share specific examples of how you've contributed to a positive customer experience. This will help illustrate your suitability for the Ward Host position.
We think you need these skills to ace Ward Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Host position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the values of Horder Healthcare. Emphasise your communication skills, team spirit, and any relevant experience in healthcare or hospitality settings.
Highlight Relevant Experience: In your CV, focus on any previous roles that involved customer service, food safety, or teamwork. Mention specific examples where you contributed to a positive experience for customers or patients.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Ward Host role.
How to prepare for a job interview at Horder Healthcare
✨Show Your Caring Nature
As a Ward Host, your role revolves around patient interaction. Make sure to express your genuine interest in providing excellent service and care during the interview. Share examples of how you've positively impacted someone's experience in previous roles.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss past experiences where you collaborated with others, especially in fast-paced environments like healthcare or hospitality. This will show that you're ready to support both patients and kitchen staff effectively.
✨Emphasise Flexibility
The job requires flexibility with working hours, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the needs of the team and the patients.
✨Prepare for Food Safety Questions
Since maintaining hygiene and food safety is crucial, brush up on basic food safety practices and be ready to discuss them. If you have any relevant training or certifications, mention those as they can set you apart from other candidates.
