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- Tasks: Manage daily operations and support a motivated team at the leisure centre.
- Company: Join Freedom Leisure, a not-for-profit trust dedicated to improving community wellbeing through leisure activities.
- Benefits: Enjoy discounts, funded training, flexible hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while enjoying a dynamic and varied role.
- Qualifications: Experience in customer service and team management; passion for leisure and problem-solving skills required.
- Other info: Part-time role with 20 hours per week; apply early as positions may close quickly.
The predicted salary is between 10400 - 13000 £ per year.
Do you want to make a difference within your local community, supporting people to improve their lives through leisure?
If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people\’s lives then Freedom Leisure is the place for you!
We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.
The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.
Our Centre Management Team help to provide the services and activities that have a hugely positive impact in our local communities. To achieve this we are recruiting Duty Managers on a part-time basis to work at our Centre. As an integral part of the site team your work will support the delivery a huge variety of services and ensure our customers receive an excellent experience at our centre.
Hear from some of the team:
\”Hi I\’m Vicki and I joined Freedom Leisure in 2021. Previously I had been working in retail, like many people I decided I wanted to try something new. I joined the Freedom team as a lifeguard with my Lifeguard qualification funded by Freedom Leisure. After a short period, a vacancy came up in the Duty Manager team and I was given an opportunity to take on the responsibilities. This opened up further training such as Pool Plant Operations which was all new to me. I have loved every minute of working in a fantastic team, love the fast-paced environment and interacting with the range of customers we have. I will soon be starting my level one swim teacher training which I can\’t wait for as this is something I have always been passionate about. I\’d urge anyone who\’s thinking of trying something new to give us a go\”
\”I enjoy the diversity of my shifts; every day is different\”
\”I like dealing with people, it\’s a great working environment and there are opportunities to progress through the industry – with the right kind of attitude the sky\’s the limit!\”
The role will be busy and varied, no two days will be the same. You will have a good level of autonomy and we\’ll be interested in your ideas and suggestions. You will be involved in managing a motivated staff team, organising events and activities, helping customers, making plans for the centre and contributing to genuinely improving peoples\’ lives through leisure.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 20 hours a week, Monday to Sunday (Rota basis)
Requirements
- To actively manage and develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands
- DBS check
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 11th July 2025
Salary: up to £13,045 per annum #J-18808-Ljbffr
Duty Manager - Part Time - Phoenix Leisure Centre employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Part Time - Phoenix Leisure Centre
✨Tip Number 1
Familiarise yourself with the community initiatives and programmes offered by Freedom Leisure. Understanding their mission to improve local lives through leisure will help you connect with their values during your interactions.
✨Tip Number 2
Showcase your passion for promoting health and wellbeing in your conversations. Share any personal experiences or initiatives you've been involved in that align with the role's focus on inspiring others to be active.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and team management. Highlight specific examples where you've successfully motivated a team or resolved customer issues, as these skills are crucial for a Duty Manager.
✨Tip Number 4
Be ready to demonstrate your problem-solving abilities. Think of scenarios where you've had to think on your feet and adapt to changing circumstances, as this will show your capability to handle the dynamic environment of a leisure centre.
We think you need these skills to ace Duty Manager - Part Time - Phoenix Leisure Centre
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight how your skills and experiences align with what Freedom Leisure is looking for.
Show Your Passion: Express your enthusiasm for promoting active lifestyles and improving community wellbeing in your cover letter. Share any relevant experiences that demonstrate your commitment to these values.
Highlight Relevant Experience: Make sure to detail any previous experience in management, customer service, or similar roles. Use specific examples to illustrate your problem-solving skills and ability to motivate a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for supporting local communities and improving people's lives through leisure activities. Share any personal experiences or initiatives you've been involved in that demonstrate your commitment to community engagement.
✨Highlight Relevant Experience
Discuss your previous roles, especially those related to duty management or customer service. Be prepared to provide examples of how you've successfully managed teams, solved problems, or improved customer experiences in similar environments.
✨Demonstrate Flexibility and Autonomy
Since the role requires a good level of autonomy, be ready to discuss situations where you've had to make decisions on your feet. Highlight your ability to adapt to changing circumstances and how you handle unexpected challenges.
✨Prepare Questions About Career Progression
Show your interest in long-term growth by preparing thoughtful questions about training and career progression opportunities within the organisation. This demonstrates your commitment to continuous professional development and your desire to contribute positively to the team.
