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- Tasks: Handle customer calls, manage orders, and assist with account inquiries in a busy office.
- Company: Join a large, friendly printing company that values teamwork and support.
- Benefits: Enjoy a competitive salary, full-time hours, and a positive work environment.
- Why this job: Perfect for organised individuals who love helping customers and thrive in a fast-paced setting.
- Qualifications: Experience in customer service and familiarity with the printing industry is a plus.
- Other info: Full-time role, Monday to Friday, with opportunities for growth.
The predicted salary is between 25000 - 25000 £ per year.
Customer ServiceLocation:BarwellHours:08:30 – 17:00, Monday to FridayTyp:Full-Time, PermanentSalary:£25,000 per annum
We are looking for an experienced customer service person to join the office team of a large printing company.
This is a fast-paced, busy role within a supportive and friendly office environment.
Your typical responsibilities will include handling incoming calls from business customers who are requesting quotes, placing orders, enquiring about accounts, or looking to speak to other departments within the business.
There will also be some clerical and administrative tasks involved but nothing overly demanding.
This is an ideal opportunity for someone who is naturally organised, fully computer literate, and confident, with a friendly manner and a strong sense of ownership when it comes to managing customer relationships.
Candidates with experience in the printing industry will be of particular interest.
Sound like you?
To apply, simply respond to this advert with your CV clearly outlining your relevant experience, and we\’ll be in touch.
Alternatively, callScott SaundersatSolviT Recruitmentnow on.
#WeCanSolvT
#J-18808-Ljbffr
Customer Service Operatives employer: Solvit
Contact Detail:
Solvit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operatives
✨Tip Number 1
Familiarise yourself with the printing industry. Understanding the basics of printing processes and terminology can give you an edge in conversations with potential employers and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves handling calls from business customers, being articulate and confident on the phone is crucial. Consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or resolved customer issues efficiently. Be ready to discuss these during any interviews.
✨Tip Number 4
Network within the industry. Connect with professionals in the printing sector through platforms like LinkedIn. Engaging with others can provide insights into the company culture and may even lead to referrals.
We think you need these skills to ace Customer Service Operatives
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service, especially any roles within the printing industry. Use specific examples to demonstrate your skills in handling customer inquiries and managing relationships.
Showcase Your Skills: Emphasise your organisational skills and computer literacy in your application. Mention any software or tools you are proficient in that are relevant to customer service roles.
Craft a Friendly Cover Letter: Write a cover letter that reflects your friendly manner and confidence. Explain why you are interested in this role and how your background makes you a great fit for the team.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Solvit
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Be prepared to discuss specific examples of how you've handled difficult situations or provided exceptional service, as this role heavily relies on strong customer relationships.
✨Demonstrate Your Organisational Skills
Since the job requires a high level of organisation, be ready to talk about how you manage your time and tasks effectively. You could mention any tools or methods you use to stay organised, which will show that you're well-suited for the fast-paced environment.
✨Familiarise Yourself with the Printing Industry
If you have experience in the printing industry, make sure to mention it. If not, do some research beforehand to understand the basics of the industry. This will demonstrate your interest and commitment to the role, making you a more attractive candidate.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the position and helps you assess if the company is the right fit for you. Consider asking about the team dynamics, training opportunities, or what a typical day looks like for a Customer Service Operative.
