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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality and modern design.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values innovation, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail is a plus.
- Other info: Coach promotes diversity and equal opportunity in the workplace.
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Sales Associate III – CE UK Birmingham (11-19 Hours)
Coach
Birmingham, BIR, GB
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Job Segment: Retail Sales, Brand Ambassador, Retail, Marketing, Sales
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Sales Associate III - CE UK Birmingham (11-19 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate III - CE UK Birmingham (11-19 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various customer interactions confidently, showcasing your ability to meet and exceed their needs on the sales floor.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. This can provide you with valuable information that may help you stand out as a candidate.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. Highlight any past experiences where you've successfully worked in a team to achieve sales goals, as this aligns with Coach's emphasis on collective performance.
We think you need these skills to ace Sales Associate III - CE UK Birmingham (11-19 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Coach. Highlight your relevant experience in retail and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect your sales achievements and customer service skills. Use specific examples that demonstrate your ability to meet sales goals and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the Coach brand. Mention how your previous experiences have prepared you for this role and why you want to work for Coach.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a luxury retail environment.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Coach and its products during the interview. Research the brand's history, values, and current collections so you can speak knowledgeably about what makes Coach unique.
✨Demonstrate Sales Skills
Prepare to discuss your previous retail experience and how you've successfully met sales goals in the past. Use specific examples to illustrate your ability to engage customers and drive sales.
✨Emphasise Teamwork
Since the role requires collaboration with team members, be ready to share examples of how you've worked effectively in a team environment. Highlight any experiences where you supported colleagues to achieve common goals.
✨Practice Customer Service Scenarios
Anticipate questions related to customer service and prepare responses that showcase your ability to meet and exceed customer needs. Think of scenarios where you turned a challenging situation into a positive experience for the customer.
