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For Companies At a Glance
- Tasks: Support financial transactions and ensure accurate records while learning on the job.
- Company: Join Hillingdon Council, a supportive organisation dedicated to employee growth and community impact.
- Benefits: Enjoy flexible hours, generous holidays, mental health support, and discounts on leisure activities.
- Why this job: Kickstart your finance career with a recognised qualification and make a real difference in the community.
- Qualifications: Passion for finance, attention to detail, and willingness to learn new systems are essential.
- Other info: Guaranteed interview scheme for candidates with disabilities and commitment to diversity and inclusion.
About the role
Are you looking to launch your career in finance while gaining a recognised qualification? Join Hillingdon Council as an Apprentice Finance Assistant and earn while you learn. Over the course of your apprenticeship (up to 2 years), you will complete the Level 3 Assistant Accountant Apprenticeship, including study for the AAT Advanced Diploma in Accounting.
You will be part of the Transactional Finance Service, supporting our Adult Social Care Financial Transactions teams (Debtors and Financial Assessments). Your role will help ensure accurate financial records, timely payments, and quality support to residents, businesses, and internal services.
What You\’ll Be Doing1. Resident & Community Focus
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Provide excellent customer service in line with Hillingdon’s Customer Care Standards.
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Support prompt payments to social care clients and benefit recipients to avoid financial hardship.
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Assist in ensuring timely payments to local businesses to help support the borough’s economy.
2. Operational Delivery
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Support the Corporate Debtors Service in collecting and recovering invoices.
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Assist with invoice matching, credit note processing, and supplier payments.
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Provide administrative support for the Social Care Provider Portal.
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Help ensure client financial assessments are processed efficiently and accurately.
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Work with key financial systems (Excel, Word, general ledger, Payments, and Debtors).
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Ensure all duties comply with Data Protection and GDPR regulations.
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Gain basic knowledge of tax principles and their application to transactions.
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Maintain up-to-date procedure notes and assist with Freedom of Information requests.
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Contribute to service transformation and efficiency initiatives.
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Deliver high-quality, accurate work consistently, right first time.
3. Service Planning & Development
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Understand how your role contributes to the wider team objectives and service plan.
4. Financial & Resource Management
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Apply cost-consciousness to your work and suggest efficiencies where possible.
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Support consistent billing and recovery of sundry debts, improving cash flow and minimising debt.
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Understand the impact of financial assessment accuracy for both residents and the Council.
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Assist with payment processes in line with contractual terms and the Supplier Incentive Programme.
5. Service Improvement
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Actively suggest improvements to systems, processes, or service delivery.
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Take part in developing training materials and work procedures.
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Support development of cross-functional working and innovation.
About You
We’re looking for someone who is:
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Passionate about pursuing a career in finance.
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Organised, with great attention to detail.
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Confident using Microsoft Office and open to learning new financial systems.
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A strong communicator, both written and verbal.
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Motivated to learn and achieve the AAT qualification within the apprenticeship timeframe.
Start your journey in public sector finance and make a real impact while developing your career. Apply now and become part of a supportive and ambitious team.
About us
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation\’s success.
Recruitment Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject tothe following pre-employment screening:
- Basic DBS Check
- Qualifications Check
- 3 years of Referencing
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
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Exchequer Services Support Apprentice employer: Hillingdon Council
Contact Detail:
Hillingdon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchequer Services Support Apprentice
✨Tip Number 1
Familiarise yourself with the key financial systems mentioned in the job description, such as Excel and general ledger software. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Research Hillingdon Council's values and customer care standards. Understanding their approach to community service will help you align your answers in the interview and show that you're genuinely interested in contributing to their mission.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. This role emphasises supporting residents and businesses, so having specific anecdotes ready will highlight your suitability for the position.
✨Tip Number 4
Show your enthusiasm for learning by discussing your plans for achieving the AAT qualification. Employers love candidates who are motivated to grow professionally, so make sure to express your commitment to this goal during your interview.
We think you need these skills to ace Exchequer Services Support Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of Exchequer Services Support Apprentice. Emphasise your customer service abilities, attention to detail, and any experience with financial systems or administrative tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for finance and your motivation to learn. Mention specific aspects of the apprenticeship that excite you, such as the opportunity to gain the AAT qualification and contribute to the community.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, proficiency in Microsoft Office, and any experience with data protection regulations. Use examples to demonstrate how you've successfully communicated or worked in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Hillingdon Council
✨Research Hillingdon Council
Before your interview, take some time to learn about Hillingdon Council's values, mission, and the specific services they provide. Understanding their focus on community support and financial management will help you align your answers with their goals.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, be prepared to discuss any previous experiences where you've successfully assisted customers or clients. Highlight your communication skills and how you handle challenging situations.
✨Demonstrate Attention to Detail
As an Exchequer Services Support Apprentice, accuracy is crucial. Be ready to give examples of how you've ensured precision in your work, whether through double-checking figures or maintaining organised records.
✨Express Your Passion for Finance
Make sure to convey your enthusiasm for pursuing a career in finance. Discuss any relevant coursework, projects, or personal interests that demonstrate your commitment to learning and growing in this field.
