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For Companies At a Glance
- Tasks: Deliver groceries with a smile while engaging with customers daily.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy flexible hours, 10% off shopping, and access to wellbeing services.
- Why this job: Experience variety in your work and feel like your own boss on the road.
- Qualifications: Must have a valid UK/EU/EEA driving licence for at least 12 months.
- Other info: Open to all backgrounds; we value diversity and inclusion.
About the role
Availability Window Days: From time To time Sun 19:00:00 23:00:00 Tue 19:00:00 23:00:00 Fri 19:00:00 23:00:00 Sat 19:00:00 23:00:00
Our Customer Delivery Driver rate of pay starts from Ă‚ÂŁ13.35 an hour. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it’s about helping others and delivering great service, with a smile.
- Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
- So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
You will be responsible for
Delivering your part of our customer shopping trip by:
- Ensuring the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process. I can get what I want:
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
You will need
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \”Thank you.\”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We\’re the UK\’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It\’s our people that make the difference every day – helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
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Customer Delivery Driver - Enniskillen Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Enniskillen Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. As a Customer Delivery Driver, you'll be the face of Tesco, so understanding their commitment to customer satisfaction will help you stand out during the interview.
✨Tip Number 2
Be prepared to discuss your driving experience and any relevant qualifications. Highlighting your safe driving record and familiarity with local routes can demonstrate your reliability and suitability for the role.
✨Tip Number 3
Showcase your interpersonal skills. Since you'll be interacting with customers daily, emphasising your ability to communicate effectively and handle various situations with a positive attitude will be crucial.
✨Tip Number 4
Research the Enniskillen area and its community. Being knowledgeable about the local area can help you connect with customers and provide better service, which is something Tesco values highly.
We think you need these skills to ace Customer Delivery Driver - Enniskillen Superstore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise skills like communication, reliability, and teamwork, as these are crucial for a Customer Delivery Driver.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Tesco specifically and how your values align with their commitment to customer service and community.
Highlight Availability: Clearly state your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their scheduling needs, even if they don't match perfectly.
Showcase Customer Interaction Skills: Since the role involves direct interaction with customers, provide examples of how you've successfully engaged with customers in past roles. This could include resolving issues, providing excellent service, or building rapport.
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the importance of customer service, the physical demands of the job, and how to handle deliveries efficiently.
✨Showcase Your People Skills
As a delivery driver, you'll be interacting with customers regularly. Be prepared to discuss your experience in customer service and how you can create a warm and welcoming atmosphere during deliveries.
✨Demonstrate Flexibility
Tesco values flexibility in their employees. Be ready to talk about your availability and how you can adapt to changing schedules or customer needs, showing that you're a team player who can handle various situations.
✨Highlight Safety and Responsibility
Discuss your understanding of road safety and vehicle maintenance. Mention any relevant experience you have with driving and how you ensure the safety of both yourself and the products you deliver.
