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- Tasks: Lead a team to deliver delicious Californian Mexican food and ensure great customer experiences.
- Company: Join Tortilla, a vibrant family of over 60 stores dedicated to fresh, authentic Mexican cuisine.
- Benefits: Enjoy free meals, sociable hours, discounts, and wellbeing support while having fun at work.
- Why this job: Be part of a supportive culture with real career progression and epic social events.
- Qualifications: Previous experience in hospitality is a plus, but a friendly attitude and leadership skills are key.
- Other info: Flexible part-time and full-time roles available; apply now to join our family!
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Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Belfast. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto £12.71 per hour, paid every 2 weeks.
About Us
Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don\’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.
Benefits We Can Offer You As Our Shift Leader
- Free meals on shifts
- Epic social events and entertainment fund for the whole team
- Far more sociable hours than many other restaurant brands
- 50% discount for your friends and family
- Love your job! 98% of our crew say they love their working day
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
- Wellbeing support including free counselling, financial and legal advice
Career Progression As The Shift Leader
- Structured career development to Assistant Manager and beyond
- Real progression and development opportunities – a third of HQ staff started in store!
- Earn professional qualifications with our Apprentice scheme
What We’re Looking For In Our Shift Leader
Our Shift Leaders help make Tortilla the awesome place it is! We’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you’re friendly, outgoing and love to lead & train your crew.
So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Shift Leader!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
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Job function
Management and Manufacturing
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Industries
Restaurants
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Shift Leader employer: Tortilla Mexican Grill PLC
Contact Detail:
Tortilla Mexican Grill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Familiarise yourself with Tortilla's menu and values. Understanding their commitment to fresh ingredients and authentic preparation will help you connect with the brand during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlighting your ability to motivate and train others will resonate well with Tortilla's focus on crew development.
✨Tip Number 3
Engage with Tortilla's social media platforms. Commenting on their posts or sharing your experiences with their food can demonstrate your enthusiasm for the brand and make you more memorable to the hiring team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Shift Leader does at Tortilla Mexican Grill. Familiarise yourself with their values and the specific responsibilities mentioned in the job description.
Tailor Your CV: Highlight any relevant experience you have in the food service industry, especially in leadership roles. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous experience in similar positions and how it has prepared you to lead a team at Tortilla.
Showcase Your Personality: Tortilla values friendly and outgoing individuals. Make sure your application reflects your personality. Use a conversational tone and express your enthusiasm for leading and training a team.
How to prepare for a job interview at Tortilla Mexican Grill PLC
✨Show Your Passion for Food
Tortilla values a genuine passion for high-quality food. Be prepared to discuss your favourite Mexican dishes and why you love them. This will show your enthusiasm for the brand and its offerings.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to lead and train your crew. Share examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others.
✨Emphasise Customer Service Experience
Customer satisfaction is key at Tortilla. Talk about your previous roles in hospitality and how you ensured guests had a great experience. Mention any specific instances where you went above and beyond for a customer.
✨Be Friendly and Outgoing
Tortilla seeks individuals who are friendly and approachable. During the interview, maintain a positive attitude, smile, and engage with your interviewer. This will reflect the company culture and your fit within the team.
