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- Tasks: Support the Depot Manager with daily admin tasks and customer liaison.
- Company: Join Lanes Infrastructure, the UK's largest independent water solutions provider.
- Benefits: Enjoy 24 days holiday, life assurance, pension scheme, and free onsite parking.
- Why this job: Be part of a friendly team in a vital industry, making a real impact on water systems.
- Qualifications: Must have 12 months office experience, customer service background, and strong IT skills.
- Other info: Open to both internal and external candidates; no agencies please.
The predicted salary is between 19200 - 24000 £ per year.
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The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.
Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.
We are looking for an Administrator to join our Rainham Depot where you will work as part of a team supporting the Depot Manager in the day to day running of the business.
- Location: Rainham
- Hours: Monday to Friday, 37.5 hours per week
- Salary: up to £24,000pa
Responsibilities – But Not Limited To
- Customer Liaison- job updates and enquires
- Updating in house systems including customer reports, Invoicing, time sheets, taking payments over the phone, raising purchase orders via our in-house systems, telephone & email enquiries.
- Other adhoc general admin duties.
Experience And Qualifications Required For The Role
You’ll will already be familiar with an office environment the successful candidate will have experience of working in a busy office minimum 12 months, previous data entry experience, a background in customer service, excellent IT skills (Excel, Word) and the ability to learn new in house IT systems..
What We Offer
- 24 days holiday (rising to 27 with length of service) + bank holidays;
- Life Assurance equal to 1 x your base pay;
- Auto enrolment pension scheme;
- Free onsite parking;
- Friendly working environment;
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.
The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Lanes – https://www.lanesgroup.com/#our_group
Lanes I – https://lanes-infra.com/
SUS – https://sus.co.uk/
Clearflow -https://www.clearflowltd.com/
AQS – https://aqsenvironmentalsolutions.ie/
We are an equal opportunities employer and welcome applications from under-represented members of the community.
Strictly no agencies please
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Office Administrator - Lanes employer: Lanes Infrastructure
Contact Detail:
Lanes Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator - Lanes
✨Tip Number 1
Familiarise yourself with the Lanes Group and their operations. Understanding their role in water and wastewater solutions will help you demonstrate your interest and knowledge during any discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role involves customer liaison, showcasing your ability to handle inquiries and updates effectively can set you apart from other candidates.
✨Tip Number 3
Brush up on your IT skills, especially in Excel and Word. Being able to discuss specific functions or features you are comfortable with can show your readiness to adapt to their in-house systems.
✨Tip Number 4
Network with current or former employees of Lanes Group if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Office Administrator - Lanes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration, customer service, and data entry. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that explains why you're interested in the Office Administrator role at Lanes Infrastructure. Mention specific skills that align with the responsibilities listed in the job description.
Showcase IT Skills: Since the role requires excellent IT skills, be sure to mention your proficiency in Excel and Word. If you have experience with any specific in-house systems, highlight that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Lanes Infrastructure
✨Know the Company
Before your interview, take some time to research Lanes Infrastructure. Understand their services, values, and recent developments in the water and wastewater sector. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience in busy office environments and customer service roles. Be ready to discuss specific examples of how you've handled administrative tasks, data entry, and customer interactions effectively.
✨Showcase Your IT Skills
Since the role requires excellent IT skills, particularly in Excel and Word, prepare to discuss your proficiency with these tools. You might even want to mention any experience with in-house systems or similar software to show your adaptability.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the office, or opportunities for professional development within Lanes Infrastructure. This shows your enthusiasm and forward-thinking attitude.
