At a Glance
- Tasks: Serve customers with passion, assist in store operations, and maintain product quality.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a supportive work culture.
- Qualifications: A passion for customer service and the ability to work well in a team.
- Other info: Flexible working options available; must be over school leaving age.
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Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It\’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You\’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
About the role
Availability Window
Days
From time
To time
Sun
16:00:00
23:00:00
Mon
16:00:00
23:00:00
Thu
17:00:00
23:00:00
Sat
17:00:00
23:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It\’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You\’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
Whats in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of lifeâ€s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Clickhereto read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every dayâ€. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyoneâ€s Welcome.
We know life looks a little different for each of us. Thatâ€s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.
Please note
Tesco will only recruit individuals who have passed the school leaverâ€s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Retail
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Tesco Colleague - Briton Ferry Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Briton Ferry Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco offers flexible working hours, showing that you're adaptable and willing to work within their specified time windows can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your interactions. Even if it's informal, demonstrating your ability to engage with customers and work in a team can set you apart from other applicants.
✨Tip Number 4
Show enthusiasm for the role and the company. Expressing genuine interest in being part of the Tesco team and contributing to their mission can leave a positive impression on recruiters.
We think you need these skills to ace Tesco Colleague - Briton Ferry Express
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since this role focuses on serving customers, emphasise any previous experience you have in customer service. Use specific examples to demonstrate your ability to build rapport and provide excellent service.
Show Flexibility: Mention your availability clearly in your application. Tesco values flexibility, so if you can work during the specified hours or are open to adjusting your schedule, make sure to state that.
Personalise Your Application: Avoid generic applications. Use the name of the store and mention why you want to work at Tesco specifically. This shows genuine interest and can set you apart from other candidates.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued.
✨Demonstrate Team Spirit
Since teamwork is crucial in a store environment, be prepared to discuss how you work well with others. Highlight any experiences where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Be Ready to Discuss Flexibility
Tesco values flexibility in scheduling, so be honest about your availability. If your schedule aligns closely with their needs, mention it! This shows that you're adaptable and willing to meet the company's requirements.
✨Know the Company Values
Familiarise yourself with Tesco's core purpose and values. During the interview, reference how your personal values align with theirs, especially regarding community service and sustainability. This will demonstrate your commitment to being part of their team.