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For Companies At a Glance
- Tasks: Drive and deliver groceries while providing excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy flexible hours, competitive pay starting at £13.35, and a supportive team environment.
- Why this job: Experience variety in your day, meet new people, and feel like your own boss.
- Qualifications: Must have a valid UK/EU/EEA driving licence with minimal penalty points.
- Other info: We embrace diversity and welcome conversations about flexible working arrangements.
Customer Delivery Driver – Dorchester Superstore
Tesco Dorchester, England, United Kingdom
Overview
Join Tesco as a Customer Delivery Driver at the Dorchester Superstore. You will be delivering to customers across the local area and providing great service with a smile.
Responsibilities
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
You will need
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say \\\”Thank you.\\\”
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Read more about the benefits we have available for our colleagues
About us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is a little better every day. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note: Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leaver\’s age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Retail
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Customer Delivery Driver - Dorchester Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver - Dorchester Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to their mission during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your driving experience and knowledge of the local area. Highlighting your familiarity with the routes and your ability to navigate efficiently can set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal skills. As a Customer Delivery Driver, you'll be interacting with customers regularly, so emphasising your ability to communicate effectively and build rapport will be crucial.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt. Since the role requires working varied hours, being open about your availability and readiness to adjust to changing schedules can make you a more attractive candidate.
We think you need these skills to ace Customer Delivery Driver - Dorchester Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Delivery Driver position. Highlight your relevant experience in your application.
Showcase Customer Service Skills: Since this role is customer-facing, emphasise your customer service skills. Provide examples of how you've successfully interacted with customers in previous roles.
Highlight Flexibility: Mention your availability and willingness to work flexible hours as outlined in the job description. This shows that you are adaptable and ready to meet the company's needs.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Know Your Availability
Make sure you are clear about your availability during the interview. Tesco values flexibility, so if your schedule closely matches their requirements, be ready to discuss how you can accommodate their needs.
✨Showcase Customer Service Skills
As a Customer Delivery Driver, you'll be the face of Tesco. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your ability to handle various customer interactions with warmth and professionalism.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the role, such as maintaining a clean van, managing deliveries, and communicating with customers. Being knowledgeable about these tasks will show your genuine interest in the position.
✨Emphasise Team Spirit
Tesco values teamwork, so be prepared to discuss how you've collaborated with colleagues in previous roles. Highlight any experiences where you've contributed to a positive team environment or helped improve processes.
