Independent Living Support Worker level

Overview

Independent Living Support Worker Level 2 | 8891 | Permanent Contract | 37 hours per week | £31,537 to £33,699 per annum | Grade G | Countywide

Young people are at the heart of our practice at Norfolk County Council. We have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme.

In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required.

As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised.

With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning.

You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents.

Ideally you will have a background in Supported Accommodation or be experienced in working with children. You will be required to have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification.

We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays, sleep-ins as required and to be part of the on-call out of hours rota. We currently have permanent full-time positions available across the county.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role please call the Service Manager, Maria Gronborg, on 07884 699588 or email.

Responsibilities

• Support young people to develop independent living skills.
• Contribute to and assist with plans to support young people, including attendance at statutory reviews.
• Form positive relationships with young people and their families to meet emotional and physical needs and maximise development opportunities.
• Communicate clearly with young people; plan and prioritise workload; be willing to learn and develop new skills.
• Support management tasks such as inducting new staff and completing relevant paperwork.
• Participate in the on-call out of hours rota (evenings, weekends, bank holidays, sleep-ins).

Qualifications

• Background in Supported Accommodation or experience working with children preferred.
• Good levels of literacy and numeracy.
• NVQ Level 3 in Health and Social Care or equivalent qualification.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need
• Financial benefits

• Norfolk Rewards employee discounts on groceries, clothes, holidays, technology, gym membership, trips to the cinema and days out
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses where applicable
• Advance of expenses for travel if required
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service and dependants pensions
• Tax-efficient options for extra pension and bike schemes
• Access to a tax-efficient car lease scheme for greener travel (subject to eligibility)
• Referral incentive for recommending someone to a hard-to-fill job

Priority consideration for current employees who are at risk due to restructure or in a redeployment position may be given. Redeployment closing date: 19 September 2025 at 23:59. All other applicants closing date: 28 September 2025 at 23:59.