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For Companies At a Glance
- Tasks: Coordinate and manage care packages, ensuring top-notch service for clients.
- Company: Join Apollo Home Healthcare, dedicated to providing personalised care in a compassionate environment.
- Benefits: Enjoy 25 days annual leave, birthday off, bonus schemes, and progression opportunities.
- Why this job: Be part of a supportive team that values care, compassion, and community impact.
- Qualifications: Full UK driving licence, office experience, strong organisational and communication skills required.
- Other info: No sponsorship available; must be eligible to work in the UK.
The predicted salary is between 22700 - 30000 £ per year.
Overview
Homecare Administrator — Location: Peterborough. Salary: From £27,000 + bonus & on-call (DOE). Hours: Full-time | Monday to Friday.
About Apollo Home Healthcare: we provide high-quality, person-centred care to people in their own homes. We tailor every care package to individual needs and build a compassionate and skilled team around client requirements. We live by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment.
About The Role
In this pivotal role, you\\\’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our clients. You will be based at your local Apollo Home Healthcare office in Peterborough, but travel across the East region may be required.
Key Responsibilities Include
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis — with no requirement for hands-on care
- When covering a weekend, you\\\’ll receive an additional day off the following week to support a healthy work-life balance
What You\\\’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs
- A team player with a positive, proactive approach and the ability to build strong working relationships
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How To Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we\\\’d love to hear from you. Please apply with your CV via this job board.
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
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Homecare Administrator employer: Shandon Projects
Contact Detail:
Shandon Projects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Administrator
✨Tip Number 1
Familiarise yourself with the 6 Cs that Apollo Home Healthcare values: Care, Compassion, Competence, Communication, Courage, and Commitment. Demonstrating your understanding of these principles during any conversations or interviews can show that you align with their mission.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will be crucial for the Homecare Administrator position, where you'll need to juggle various care packages.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios where you negotiate or influence decisions. This will help you feel more confident when discussing client needs and managing rotas, which are key aspects of the job.
✨Tip Number 4
Research common challenges faced in homecare administration and think about how you would address them. Being prepared with solutions can demonstrate your problem-solving abilities and calmness under pressure, traits that are essential for this role.
We think you need these skills to ace Homecare Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Homecare Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office-based roles or experience in healthcare administration. Mention specific examples where you managed multiple tasks, coordinated care packages, or demonstrated strong organisational skills.
Showcase Your Values: Apollo Home Healthcare values Care, Compassion, Competence, Communication, Courage, and Commitment. Make sure to reflect these values in your application by providing examples of how you've embodied them in your previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at Shandon Projects
✨Understand the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be prepared to discuss how you embody these values in your previous roles, as they are central to Apollo Home Healthcare's mission.
✨Showcase Your Organisational Skills
As a Homecare Administrator, you'll need strong organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously, especially in a fast-paced environment.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to make quick decisions or solve problems under pressure. Be ready to share these experiences, as the role requires calmness and professionalism in challenging situations.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as effective communication is key in this role. Be prepared to adapt your communication style to different audiences, including clients, families, and healthcare professionals.
