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- Tasks: Conduct financial assessments and reviews to ensure accurate service charges.
- Company: Join Wokingham Borough Council, dedicated to safeguarding children and vulnerable adults.
- Benefits: Enjoy online training, flexible hours, and potential career advancement opportunities.
- Why this job: Make a real impact while developing skills in a supportive environment.
- Qualifications: No prior experience needed; just a willingness to learn and communicate effectively.
- Other info: Work Monday to Friday, 9am - 5pm, with regular trainer meetings.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.
The administration role may be a gateway to further career opportunities, such as management or senior support roles.
- Carry out financial assessments reviews and annual reviews under the Councils Charging Policies and other legal frameworks, through desk-based work, in accordance with defined legislation, procedures and timescales so the council may correctly charge for social services care packages, respite and residential care
- Following process and procedure as per the Care Act 2014
- Being able to communicate with colleagues and customers in an easy-to-understand language
- To proactively identify service improvements, making recommendations to improve overall service delivery and customer service or working practices with knowledge of legislative requirements, quality assurance objectives and good practice. This may include contributing to development of IT systems to support improvements
- Ensure the review of the assessments are dealt with correctly and in a timely manner, giving advice and guidance as required
- Liaise with legal services in order to seek advice on complex legal issues relating to financial assessment reviews, where appropriate
- Business Administrator Level 3
- The apprenticeship training is delivered online
- You will meet every 4-6 weeks with your trainer
Monday to Friday 9am – 5pm
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Financial Assessments Review Officer Apprentice employer: Wokingham Borough Council
Contact Detail:
Wokingham Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Assessments Review Officer Apprentice
✨Tip Number 1
Familiarise yourself with the Care Act 2014 and the Councils Charging Policies. Understanding these frameworks will not only help you in the role but also demonstrate your commitment to the responsibilities of the position during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in simplifying complex information. Being able to convey financial assessments in an easy-to-understand manner is crucial, so practice explaining financial concepts to friends or family.
✨Tip Number 3
Show your proactive side by thinking of potential service improvements. Prepare a few suggestions that could enhance customer service or operational efficiency, as this will highlight your initiative and problem-solving skills.
✨Tip Number 4
Network with professionals in the field of financial assessments or social services. Engaging with others can provide insights into the role and may even lead to valuable connections that could support your application.
We think you need these skills to ace Financial Assessments Review Officer Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Financial Assessments Review Officer Apprentice. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in financial assessments, customer service, or administrative roles. Use specific examples to demonstrate your ability to follow procedures and communicate effectively.
Show Commitment to Safeguarding: Since Wokingham Borough Council prioritises safeguarding, mention any relevant training or experience you have in this area. This could include working with vulnerable groups or understanding safeguarding policies.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you are interested in this apprenticeship and how your skills align with the council's goals. Be sure to mention your enthusiasm for contributing to service improvements and your willingness to learn.
How to prepare for a job interview at Wokingham Borough Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Financial Assessments Review Officer Apprentice. Familiarise yourself with the Care Act 2014 and the council's charging policies, as this will show your commitment and readiness for the role.
✨Demonstrate Communication Skills
Since the role involves communicating with colleagues and customers, practice explaining complex financial concepts in simple terms. Be prepared to showcase your ability to communicate effectively during the interview.
✨Show Initiative
Be ready to discuss any ideas you have for improving service delivery or customer service. Highlight any previous experiences where you identified a problem and proposed a solution, as this aligns with the proactive nature of the role.
✨Prepare for Legal Discussions
Since liaising with legal services is part of the job, brush up on basic legal terminology related to financial assessments. This will help you feel more confident when discussing complex issues during the interview.
