At a Glance
- Tasks: Support the Service Manager with admin tasks, payroll, and resident files.
- Company: Holmes Care Group enriches lives through dedicated care and support.
- Benefits: Enjoy excellent pay, training opportunities, and exclusive discounts.
- Why this job: Join a passionate team making a real difference in people's lives.
- Qualifications: SVQ level 2 in Business Administration or relevant office experience preferred.
- Other info: Full-time role with a supportive work culture and recognition schemes.
The predicted salary is between 24000 - 36000 £ per year.
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Weekly Hours: 35
We are Holmes Care Group!
Weekly Hours: 35
Join our growing team where we\’re dedicated to enriching the lives of our residents and their families. Our passionate staff are the driving force behind making this purpose a reality! Our company core values are inspired by TRUST: we are Thoughtful, Responsible, Unique, Striving for excellence and Together.
Benefits Package:
- Excellent pay rates
- SSSC registration fees paid for (Scotland only)
- Company pension scheme
- Disclosure and Barring Service/PVG application paid for (permanent positions only)
- Refer a Friend Scheme paying up to £500
- Opportunity to join the Blue Light Card Scheme
- Access to Employee Assistance Programme and Occupational Health Provider
- Exclusive Online Retail Discounts and Cash Back
- Discounted Health Club memberships
- Access to bespoke online and face to face training provided by Holmes Care Group
- Additional on-going training and development opportunities
- Recognition schemes including annual Staff Appreciation Week and annual National Care Award
What does the day of a Business Support Administrator look like?
Our Business Support Administrator provides both clerical and administrative support to the Service Manager, family members, service users and our employees, to ensure the smooth running of the home:
Key responsibilities will include:
- Provide an efficient and effective office administration service by greeting visitors, answering the telephone, taking messages, filing and scanning documents.
- Create and maintain resident and employee files.
- Support financial and regulatory laws, regulations and standards that apply within the service, through accurate recording and reporting of client and employee information.
- Assist with payroll administration, resident personal finances and banking duties.
- Support the Service Manager with general administration, including contracts, HR queries, complaints and requests from Head Office.
- Ideally you would have an SVQ level 2 in Business Administration and/or experience in working in an office or a busy reception.
If you are ready to start a new career with the UK’s leading care home group, apply now or contact us via email recruitment@holmes-care.co.uk. Together we can make a difference.
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Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Hospitals and Health Care
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Business Support Administrator employer: Holmes Care Group
Contact Detail:
Holmes Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Familiarise yourself with the core values of Holmes Care Group, especially their emphasis on being Thoughtful, Responsible, Unique, Striving for excellence, and Together. During any interactions, whether in interviews or networking, reflect these values in your communication to show you're a great cultural fit.
✨Tip Number 2
Highlight any previous experience you have in office administration or customer service roles. Be prepared to discuss specific examples of how you've managed tasks like filing, answering phones, or supporting financial processes, as these are key responsibilities for the Business Support Administrator role.
✨Tip Number 3
Network with current or former employees of Holmes Care Group if possible. They can provide valuable insights into the company culture and the specifics of the role, which can help you tailor your approach when applying or interviewing.
✨Tip Number 4
Prepare to discuss your understanding of regulatory laws and standards relevant to the care sector. Showing that you have knowledge in this area will demonstrate your readiness to support compliance in the role of Business Support Administrator.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required qualifications for the Business Support Administrator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative or clerical experience you have. Mention specific tasks you've handled that relate to the responsibilities listed in the job description, such as managing files, supporting payroll, or assisting with HR queries.
Showcase Your Soft Skills: The role requires strong interpersonal skills, so make sure to include examples of how you've effectively communicated with colleagues, clients, or service users in past roles. Highlight your ability to work as part of a team and your commitment to providing excellent service.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Use it to explain why you're a great fit for Holmes Care Group, referencing their core values of being Thoughtful, Responsible, Unique, Striving for excellence, and Together.
How to prepare for a job interview at Holmes Care Group
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with Holmes Care Group's core values, especially their emphasis on TRUST. Be prepared to discuss how you embody these values in your work and interactions.
✨Showcase Your Administrative Skills
As a Business Support Administrator, you'll be handling various clerical tasks. Highlight your experience with office administration, including managing files, answering phones, and supporting payroll processes. Bring examples of how you've successfully managed similar responsibilities in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle specific situations. Think of scenarios where you had to deal with difficult clients or manage multiple tasks simultaneously, and be ready to explain your approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.