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- Tasks: Manage staff details, audits, and support colleagues in a dynamic care environment.
- Company: Join National Care Group, a leading provider of care services for vulnerable adults.
- Benefits: Enjoy competitive pay, career development, digital perks, and a supportive culture.
- Why this job: Make a real difference while growing your skills in a progressive workplace.
- Qualifications: Full UK driving licence, strong IT skills, and excellent communication abilities required.
- Other info: Remote work options available; embrace a diverse and inclusive company culture.
The predicted salary is between 22760 - 33840 £ per year.
The following content displays a map of the jobs location – Devon
Senior Regional Business Administrator
37.5 hours per week
£28,300 Per annum based on experience
This role covers a large area of the south west, this will be office based at whichever of our locations is nearest to you. (Devon, Somerset, Wiltshire or Bournemouth)
Do you dare to make a difference?
As one of the UK’s leading providers of care and support services to vulnerable adults, National Care Group fully appreciate and respect the amazing life changing work our senior staff do.
That is why we offer:
- A competitive rate of £28,300 Per annum based on experience.
- Focused Career Development and support functions.
- Enhanced Training includes Personal and Professional Development.
- Access to Digital Perks where you can gain discounts.
- A welcoming and inclusive company culture with progressive wellbeing support
- A leading provider in adult social care at the cutting edge of support delivery embedding digital platforms.
- Opportunities for colleagues in various roles
- Wagestream – Real time access to earned wages.
We provide opportunities to grow, develop new skills and to explore and enjoy new and established interests.
About The Role:
Specific Staffplan requirements
- Ensure critical Staffplan details are audited promptly following changes to ensure these are accurate and complete for changes in staff details.
- Investigate issues arising when data discrepancies arise; clarify and share correct information and ensure lessons are learned and addressed in processes/with colleagues.
- Run Staffplan reports as requested by the ROM and/or AOMs and/or executive directors.
- Liaise with operational colleagues to ensure Staffplan is correctly maintained and is used by the services effectively and to create transparency for the RM and AOM in the business.
Specific Individuals we Support requirements
- Monitor and report to the ROM and AOMs on compliance with the completion of admissions checklists.
- Ensure that any commissioning documentation received by the Senior BA is sent to the national referrals team.
- Answer specific administrative queries from commissioners with regard to contract and placement documentation held within NCG; flag any issues arising to the national referrals team.
Specific colleague support requirements
- Be the line manager for BAs within the region with responsibilities including:
- Ensuring the effective induction and mentoring of new BAs (including ensuring nationally delivered induction elements occur).
- Authorisation of annual leave such that all BA duties can be fulfilled/covered during absence.
- Ensuring any issues arising from supervisions are addressed as appropriate regionally (via the ROMs) or nationally (via relevant support departments).
- Arranging agreed regional meetings of BAs (incl. those involving ROM/AOMs and/or other regional/national colleagues).
- Identify any specific local and region-specific systems and processes that other BAs can then be trained in such that BA cover is effective in the event of absence.
- Ensuring cover for Business Administrators within the region during their absence (providing cover themselves if necessary).
Support the ROM and AOMs in the fulfilment of their duties including:
- Dissemination of any relevant updates to the BA team.
- Supporting the effective delivery and coordination of agreed priorities (especially if the ROM and/or AOMs are out of the office and need assistance and follow-up whilst unavailable).
- Taking minutes of agreed regional and management meetings.
- Collating and analysing operational, quality and financial data.
- Attending relevant HR meetings (grievances, disciplinaries etc) and taking minutes.
- Preparation, for management review, of key HR documentation that needs tailoring from templates.
- Assisting in the effective induction from a BA-liaison perspective of AOMs, RMs, Service Managers and Team Leaders.
Operational duties include:
- Ensuring audits on personnel files have been completed to the required standard within the expected timeframe.
- Maintaining additional 2nd level of independent oversight of training compliance, supervisions, appraisals, agency and holiday trackers for staff.
Specific finance requirements
- Assist and collaborate with the national finance team with regard to financial queries and escalate accordingly.
Assist the ROM as requested with regard to the review and reporting of financial information required by NCG centrally (including monitoring of agency use and spend).
About you:
To be successful in this role, you will have:
- A full UK Drivers licence
- Strong IT Skills
- Experience with Microsoft Office applications
- Excellent communication skills and the ability to build strong work relationships
- As this role covers a few of our services, you will be able to travel between and work remotely.
- The ability to be highly organised and self-motivated individual – capable of organising and delivering own workload within the context of others’ commitments and supporting wider management and organisational priorities.
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
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Senior Regional Business Administrator employer: National Care Group Limited
Contact Detail:
National Care Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Regional Business Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Staffplan. Understanding how to navigate and utilise this system will give you a significant advantage during the interview process.
✨Tip Number 2
Research National Care Group's values and mission. Being able to articulate how your personal values align with theirs can demonstrate your commitment to their cause and make you a more appealing candidate.
✨Tip Number 3
Prepare examples from your past experience that showcase your organisational skills and ability to manage multiple priorities. This role requires strong self-motivation and organisation, so having concrete examples ready will help you stand out.
✨Tip Number 4
Network with current or former employees of National Care Group if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during interviews.
We think you need these skills to ace Senior Regional Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Regional Business Administrator role. Focus on your IT skills, communication abilities, and any previous administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable adults and your understanding of the responsibilities outlined in the job description. Mention specific examples of how you've successfully managed teams or projects in the past.
Highlight Relevant Qualifications: If you have any qualifications related to business administration or management, be sure to mention them. This could include certifications in Microsoft Office or any relevant training you've completed.
Showcase Your Organisational Skills: In your application, provide examples of how you've effectively organised workloads and supported team priorities in previous roles. This will demonstrate your ability to manage your responsibilities as outlined in the job description.
How to prepare for a job interview at National Care Group Limited
✨Research the Company
Before your interview, take some time to learn about National Care Group. Understand their mission, values, and the services they provide. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Specific Questions
Given the responsibilities of a Senior Regional Business Administrator, be ready to discuss your experience with Staffplan, data management, and compliance monitoring. Prepare examples from your past roles that showcase your skills in these areas.
✨Showcase Your Communication Skills
As this role requires excellent communication, think of instances where you've successfully built relationships or resolved conflicts. Be prepared to share these experiences to highlight your ability to work collaboratively with colleagues and stakeholders.
✨Demonstrate Organisational Skills
The job demands a high level of organisation and self-motivation. Be ready to discuss how you manage your workload, prioritise tasks, and ensure deadlines are met. Providing specific examples will illustrate your capability in this area.
