Transport Planner Days 4 on 4 off

Overview

Boughey Distribution are recruiting a full-time Transport Coordinator for our Transport team, responsible for controlling the efficient deployment and routing of delivery vehicles around the UK. This includes route planning, allocating resources and administrating delivery metrics on a day-to-day basis. You will help deliver a first-class customer service through agreed KPI’s that maximise vehicle, equipment and manpower utilisation within a targeted budget whilst maintaining service requirements of work allocated to the resource pool.

Responsibilities

• Leverage geographical knowledge to optimise fleet efficiency.
• Manage and supervise driver workloads to ensure smooth running of the operation.
• Maintain consistent communication with drivers and depot staff.
• Ensure timely deliveries through tracking software and regular updates.
• Address driver queries in person or via phone.
• Report any tracker errors to the Transport Planning Manager.
• Proactively keep drivers informed of road conditions and challenges to ensure timely deliveries.
• Coordinate with the Operations Department to ensure vehicle and trailer maintenance schedules are executed without failure.
• Collaborate with the Transport Planning Manager and Delivery Service Team to exchange crucial information, such as ETAs; ensure all communication around delivery issues is detailed to the relevant teams.
• Ensure regular communication with all drivers under supervision; speak with drivers in person or by phone within the first 4 hours of their shift.
• In conjunction with the Operations team, ensure vehicles are fully manned with permanent and temporary driver resources based on operational need.
• Complete and distribute daily handovers according to KPIs set by the Transport Planning Supervisor.
• Develop a weekly resource plan to optimise the use of drivers, vehicles and equipment in line with KPIs.
• Administer customer requirements in a timely and controlled manner, ensuring compliance with contractual obligations with Boughey\’s customers.
• Prioritise customer service expectations while maintaining commercial awareness and profitability.
• Identify opportunities to reduce empty running and enhance network efficiency; plan, replan and plan again as needed.
• Review delivery schedules to ensure service and revenue targets are met, adapting to changes in customer demand to maximise utilisation and profitability.
• Support and contribute to the company mission, vision and values.
• Liaise with relevant internal stakeholders to maintain high standards with due regard to customer requirements and in line with applicable legislation and audits (e.g., HARA, BRCGS).
• Adhere to the Company’s Health & Safety Policy and take responsibility for health, safety, environmental and welfare of yourself and others in your department.
• The above list is not exhaustive; duties may change and you may be asked to carry out other reasonable tasks.

What you should be able to bring to the role

• Previous experience of working as a Transport Planner/Coordinator in a busy, fast-paced transport office.
• Proven ability to monitor and manage drivers effectively.
• A strong understanding of transport operating systems.
• Familiarity with tachograph regulations.
• Well-organised, methodical, and able to prioritise tasks independently.
• Effective communication using verbal and office tools (email, telephone, Word, presentations).
• Ability to plan, prioritise, meet deadlines, and work independently without supervision.
• High energy, drive and enthusiasm.
• Meticulous attention to detail and proactive problem-solving skills.
• Working knowledge of TMS systems.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Knowledge of the Working Time Directive (WTD) and EU Drivers Hours regulations.
• CPC International Qualification (Desirable).

Benefits

• 23.5 days inclusive of bank holidays.
• Option to purchase up to 4 days holiday.
• £300 annual attendance bonus.
• Subsidised canteen.
• Healthcare cashback plan
• Cycle to work scheme
• Free fitness classes
• Health & wellbeing programme
• On-site gym
• On-site parking

Boughey Distribution Ltd has a 60-year heritage and are one of the country’s leading logistic providers to the food industry, with particular experience in the ambient grocery sector. We are proud to work with some of the UK’s largest retailers. We offer consolidation, e-fulfilment, contract packing and are members of Palletline, the UK’s leading palletised distribution specialists. We employ around 900 employees across 130 articulated units and 300 trailers, with three warehouses in Wardle, Crewe and Newcastle-under-Lyme, totalling 1.5 million square feet of warehousing space.

At Boughey we are proud of our standing in the local community and the diverse customer base we serve. We hire great people from a wide variety of backgrounds.

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