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- Tasks: Lead a team of motor claims handlers and manage complex claims.
- Company: Join Keoghs, a leading law practice based in Liverpool.
- Benefits: Enjoy 25 days holiday, private medical insurance, and wellness support.
- Why this job: Be part of a dynamic team with opportunities for growth and impact.
- Qualifications: Strong knowledge of motor claims processes and excellent communication skills required.
- Other info: Full-time role with various employee perks and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Keoghs, based in Liverpool, England, is seeking a Team Leader to join our Pre Litigated Motor Team. The successful candidate will manage and support a team of motor claims handlers and handle a small caseload of complex motor claims.
Department:
Claims Management
Location:
Liverpool
Key Responsibilities:
- Achieve team targets and operational measures
- Deliver quality service and ensure client service compliance
- Review and allocate new claims based on value and complexity, approve client offers
- Identify training needs and recommend solutions
- Conduct regular 1-2-1 meetings with staff
- Assist in preparing client, team, and sector analysis and statistics
- Report directly to the Head of Operations and support other Team Leaders as needed
- Manage a small caseload (~50) of complex motor claims
Skills, Knowledge, and Expertise:
- Strong knowledge of processes, systems, and procedures related to motor claims
- Excellent analytical, problem-solving, and communication skills
- Ability to influence and negotiate using interpersonal skills
- Excellent organizational skills and commercial awareness
- Understanding of business development strategies
Benefits:
- Davies Incentive Plan
- 25 days holiday (increasing with service), option to buy/sell days
- Private Medical Insurance (Bupa), with family options available
- Health and wellbeing support (Simply Health, WeCare)
- Death in Service, Critical Illness Cover, Income Protection
- Pension contributions (5% employee / 3% employer)
- Employee Resource Groups, Volunteering, Cycle to Work, Tech Scheme, Season Ticket Loan, Gym Flex, and discounts
Additional Details:
- Seniority Level: Executive
- Employment Type: Full-time
- Job Function: Information Technology
- Industry: Law Practice
This job posting is active and not expired.
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Motor Team Leader employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in motor claims. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and legal sectors, especially those who work in motor claims. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Think of specific examples where you've successfully led a team or improved processes, as this will be crucial for the Team Leader role.
✨Tip Number 4
Research Keoghs and their approach to client service and operational measures. Understanding their values and goals will allow you to tailor your discussions during the interview and show that you're a great fit for their culture.
We think you need these skills to ace Motor Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Motor Team Leader at Keoghs. Highlight your experience in managing teams and handling motor claims in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your analytical, problem-solving, and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership abilities and your understanding of motor claims processes. Mention specific examples of how you've achieved targets or improved team performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is important in this role.
How to prepare for a job interview at Keoghs
✨Know Your Motor Claims Inside Out
Make sure you brush up on your knowledge of motor claims processes, systems, and procedures. Being able to discuss specific cases or scenarios will show that you have the expertise needed for the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in conducting 1-2-1 meetings and how you've identified training needs to support your team’s development.
✨Showcase Your Analytical Abilities
Be ready to discuss how you approach problem-solving and analysis. You might be asked to provide insights into how you would handle complex claims or improve team performance based on data.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would influence and negotiate with clients and team members.
