At a Glance
- Tasks: Keep the hotel clean and welcoming, managing linen deliveries and supporting the housekeeping team.
- Company: Join a fast-growing hospitality group launching innovative hotels in London.
- Benefits: Earn £12.80 per hour with opportunities for career development and creative work environment.
- Why this job: Be part of a passionate team creating memorable guest experiences in a vibrant setting.
- Qualifications: Must thrive in fast-paced environments and have a positive, community-focused attitude.
- Other info: This role offers a chance to shape a new hospitality concept in London.
Company Description
We are looking for a Linen Porter to join our TRIBE as we launched our first TRIBE Hotel into the London market in the summer of 2022.
Job Description
What you’ll do…
- To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas.
- To oversee the delivery and collection of linen and terry on a daily basis.
- To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
- To ensure guest floors are clean and well maintained at all times.
- To assist with other tasks to support the housekeeping team as required.
- To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
- To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
- To attend all training sessions required.
- To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
- To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
- To assist in the cleaning of any other areas of the hotel as required.
Qualifications
What we are looking for…
- You have the ability to build relationships with colleagues and customers.
- Experience working in a very fast paced environment
- You are a natural at leading and managing a team, someone who creates a tight-knit community thanks to a hands-on management style and enthusiasm.
- You are a born optimist, who always put our guests, colleagues, and communities first.
- You are your authentic self.
- You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.
Additional Information
What\’s in it for you…
- The opportunity to head up an exciting hospitality concept that is new to the London market.
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences.
- £12.80 per hour and plenty of opportunity for development.
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Linen Porter employer: 21c Museum Hotels
Contact Detail:
21c Museum Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with the specific cleaning and maintenance standards in the hospitality industry. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during interviews.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Highlight any previous roles where you successfully managed multiple tasks under pressure, as this is crucial for a Linen Porter.
✨Tip Number 3
Emphasise your teamwork skills and how you build relationships with colleagues. Since the role involves supporting the housekeeping team, demonstrating your collaborative spirit can make a positive impression.
✨Tip Number 4
Prepare to discuss your understanding of Health and Safety standards, particularly COSHH regulations. Being knowledgeable about these aspects shows your commitment to maintaining a safe environment for both guests and staff.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Linen Porter position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise any experience in fast-paced environments and your ability to maintain high standards of cleanliness.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated customer care and teamwork in past positions, as these are key qualities they are looking for.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Linen Porter role.
How to prepare for a job interview at 21c Museum Hotels
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in hospitality, so let your passion for providing excellent service shine through.
✨Demonstrate Team Spirit
Since the role involves working closely with colleagues, be prepared to discuss how you build relationships and support your team. Share examples of how you've contributed to a positive work environment in the past.
✨Know Your Health and Safety Standards
Familiarise yourself with basic health and safety regulations, especially those related to cleaning and handling materials. Being knowledgeable about COSHH regulations will show that you take safety seriously.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Think of specific instances where you've successfully managed multiple tasks or resolved challenges quickly and efficiently.