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- Tasks: Lead case management for clients with complex needs and create personalised support plans.
- Company: Join Homeless Oxfordshire, a charity dedicated to supporting those experiencing homelessness.
- Benefits: Enjoy a permanent contract, competitive pay, and the chance to make a real difference.
- Why this job: Experience the rewarding impact of helping others overcome challenges and improve their lives.
- Qualifications: No specific qualifications required, just a passion for helping people in need.
- Other info: This role can be tough but is incredibly fulfilling when you see positive changes.
The predicted salary is between 28800 - 42000 £ per year.
VACANCY: Homeless Oxfordshire – Senior Support Worker, STEP Provision
July 10, 2025
Job title: Senior Support Worker, STEP Provision
Role summary: In this role we will expect you to lead on the case management of clients who may have complex needs and work in partnership with other agencies to create holistic, caring and personalised support plans for clients. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.
Job location: Oxford
Hours: 37.5 Hours
Contract: Permanent
Click here to view the Job Description and here for the LEAP Role for Recruitment.
For more information and how to apply, please visit the website here .
We are a certified Oxford Living Wage employer
OCVA is a registered charity No. 1108504 and a company limited by guarantee No. 05363946. Registered in England and Wales. VAT registration no. 948566174
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VACANCY: Homeless Oxfordshire – Senior Support Worker, STEP Provision employer: ocva.org
Contact Detail:
ocva.org Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VACANCY: Homeless Oxfordshire – Senior Support Worker, STEP Provision
✨Tip Number 1
Familiarise yourself with the specific challenges faced by the homeless population in Oxford. Understanding local issues will help you demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or workshops to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience with case management and working with vulnerable individuals. Be ready to share specific examples of how you've successfully supported clients with complex needs.
✨Tip Number 4
Research Homeless Oxfordshire and their STEP Provision programme. Knowing their values, mission, and recent initiatives will allow you to tailor your conversation and show genuine interest in their work.
We think you need these skills to ace VACANCY: Homeless Oxfordshire – Senior Support Worker, STEP Provision
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Support Worker position. Highlight key skills such as case management, partnership working, and experience with complex needs.
Tailor Your CV: Customise your CV to reflect relevant experience in support work, particularly with clients facing homelessness and complex needs. Use specific examples that demonstrate your ability to create personalised support plans.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by clients. Mention any relevant qualifications or experiences that make you a suitable candidate for this role.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ocva.org
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Senior Support Worker. Be prepared to discuss how your experience aligns with the needs of clients facing complex issues like mental health problems and social isolation.
✨Show Empathy and Compassion
In this role, you'll be working with vulnerable individuals. During the interview, demonstrate your ability to empathise with clients' situations. Share examples from your past experiences where you've successfully supported someone in need.
✨Highlight Teamwork Skills
Collaboration with other agencies is key in this position. Be ready to talk about your experience working in teams and how you’ve effectively partnered with others to create holistic support plans for clients.
✨Prepare for Tough Questions
Expect questions about challenging scenarios you might face in this role. Think about how you would handle difficult behaviours or crises, and be ready to explain your thought process and decision-making skills.
