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- Tasks: Lead a dynamic team, manage daily operations, and elevate customer experiences at our Sheffield counter.
- Company: Join Trinny London, one of Europe's fastest-growing beauty brands, founded by Trinny Woodall in 2017.
- Benefits: Enjoy a 50% discount, competitive commission, and fun T-Parties for summer and festive celebrations!
- Why this job: Be part of a passionate team that values creativity, collaboration, and personal growth in the beauty industry.
- Qualifications: Experience leading teams in retail, a passion for makeup, and strong communication skills are essential.
- Other info: We celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Role – Business Manager
Location – Sheffield
Hours – Full Time
Are you ready to rethink your routine? We’re looking for a Business Manager to join our sparkling new Sheffield team (coming soon). This role will report into the Regional Manager and be responsible for the day to day running of our Sheffield counter. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.
Welcome to Trinny London!
Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we\’re only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role
Your daily to-dos might look like this:
- Lead your team from the front by:
- Achieving your own targets
- Improving your product knowledge and remaining up to date with beauty trends
- Conducting appointments and elevating your artistry
- Always demonstrating a customer-centric approach
The essential skills and experience required to succeed in this role are:
- Experience leading a team (minimum of 5 people), ideally within the luxury sector
- Passionate for makeup and skincare
- Proven experience leading a team to success within the retail industry
- Adaptable and confident with an ever-changing environment
- Positive and can-do attitude
- Strong communication and mathematical skills
- Comfortable working towards and exceeding KPIs
- Punctual and organised
We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we’re always keen to hear from ambitious individuals looking for their next challenge. .
We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:
- Welcome Trinny London Starter Stack
- Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
- Competitive commission structure
- T-Parties = summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.
We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
#TLRETAIL
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Counter Manager employer: Trinny London
Contact Detail:
Trinny London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager
✨Tip Number 1
Familiarise yourself with Trinny London's product range and their unique selling points. Being able to discuss specific products and how they can benefit customers will show your passion and knowledge during any interactions.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in the past. Highlight any experiences where you motivated your team to achieve targets or improve performance, as this aligns perfectly with the role.
✨Tip Number 3
Stay updated on current beauty trends and industry news. This will not only help you in conversations but also show that you're genuinely interested in the field and committed to continuous learning.
✨Tip Number 4
Prepare to discuss how you would create a positive customer experience at the counter. Think about strategies for engaging customers and ensuring they leave feeling confident and satisfied with their purchases.
We think you need these skills to ace Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, particularly in the luxury retail sector. Emphasise your passion for makeup and skincare, and include any specific achievements that demonstrate your ability to meet KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Trinny London's core values, such as fearless passion and collaboration. Use specific examples from your past experiences to illustrate your points.
Showcase Your Artistry Skills: If applicable, include a portfolio or links to social media showcasing your artistry skills. This could be in the form of before-and-after photos or videos demonstrating your makeup techniques, which will help you stand out as a candidate.
Prepare for Potential Questions: Think about how you would respond to questions regarding team management, customer service, and achieving sales targets. Be ready to discuss your approach to motivating a team and handling underperformance, as these are key aspects of the role.
How to prepare for a job interview at Trinny London
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples of how you achieved targets and improved team performance.
✨Demonstrate Product Knowledge
Trinny London values product knowledge highly. Brush up on their makeup and skincare products before the interview. Be ready to discuss how you would educate customers about these products and how they can benefit from them.
✨Emphasise Customer-Centric Approach
The role requires a strong focus on customer service. Prepare to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to adapt your communication style to meet different customer needs.
✨Prepare for KPI Discussions
Understanding and exceeding KPIs is crucial in this role. Familiarise yourself with common retail KPIs and think about how you've met or exceeded them in the past. Be ready to discuss your strategies for achieving business objectives.
