At a Glance
- Tasks: Assist customers in renting vehicles and process agreements efficiently.
- Company: Join Europcar, a global leader in mobility services with 75 years of expertise.
- Benefits: Enjoy competitive pay, uncapped incentives, employee discounts, and same-day pay options.
- Why this job: Be part of a supportive team and make a real impact in customer satisfaction.
- Qualifications: Previous sales or customer service experience is preferred; must have a valid driver's license.
- Other info: Flexible shifts available, including weekends and public holidays.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.**Europcar Mobility Group**At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our corevalues: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.**Stelleninhalte****Europcar is looking for Rental Sales Agents**Wandsworth location to work as part of our team on the front desk.You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!**What we can offer you:*** Competitive Basic Salary* Starting on 5.6 weeks holiday (including bank holidays)* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension and a life insurance scheme* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\\** Confidential legal and support service through BUPA* Career progression and development**Main duties:*** Provide a high quality rental service to meet customer needs.* To be commercially aware and recognise and report on prospective business opportunities and* competitor activity.* Sell the company’s services and products to achieve targets.* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting* of damage.* Responsibility for cash, vehicles, premises and customer safety.**Key skills and attributes required:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Ability to influence others.* Enthusiastic about selling and can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!*Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.*We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that refl ects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.**Europcar Mobility Group** is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar – a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar – a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \”value for money\” positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: #J-18808-Ljbffr
Rental Sales Agent employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and promotions. Understanding their offerings will not only help you in conversations with customers but also demonstrate your genuine interest in the company during any interviews.
✨Tip Number 2
Practice your sales pitch! Since this role is heavily focused on sales, being able to confidently present yourself and your ability to sell will set you apart from other candidates. Role-playing with a friend can be a great way to prepare.
✨Tip Number 3
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past, as this will showcase your suitability for the role.
✨Tip Number 4
Network with current or former employees of Europcar. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you want to work for Europcar and how your skills align with their values and the job requirements.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to work in a fast-paced environment. Provide examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Europcar values energetic and motivated individuals, so let your personality shine through in your writing.
How to prepare for a job interview at Europcar Mobility Group
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully closed deals or exceeded sales targets in previous roles, as this will demonstrate your motivation and suitability for the position.
✨Highlight Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your customer service experience. Provide examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction.
✨Demonstrate Adaptability
Working in a fast-paced environment requires flexibility. Be ready to talk about times when you've had to adapt quickly to changes or manage multiple tasks simultaneously, showcasing your ability to thrive under pressure.
✨Research Europcar
Familiarise yourself with Europcar's services, values, and recent developments. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.