At a Glance
- Tasks: Deliver parcels and ensure vehicle security while providing excellent customer service.
- Company: Join FedEx, a top global express transportation company known for its commitment to diversity and inclusion.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, and tuition assistance for training.
- Why this job: Be part of a supportive team that values innovation and personal growth in a dynamic work environment.
- Qualifications: Must have a full valid driving licence and great customer service skills.
- Other info: Flexible working hours with opportunities for career advancement in a diverse workplace.
We are looking for a Courier to join our team at Exeter. Whether you are fresh from the test centre or have experience, we want to speak to you!
Your role
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.
As a FedEx courier, you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Shift Schedule: Monday-Friday 11:00-19:30 (30-minute break)
Salary: £14.07.
What will you be doing?
- Collection and delivery of parcels and freight to our customers
- Security of the vehicle and freight while in your vehicle
- Multi-drop deliveries
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
What are we looking for?
- A full valid driving licence
- Someone with great customer service skills
- Great attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
What you’ll get!
- 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
- FedEx Retirement Plan
- Free Uniform and PPE
- Free parking
- Life assurance policy which pays out 4 x salary
- Employee Assistance Programme provides you with confidential support, information, and advice to help you with your wellbeing
- Hospital cash plan scheme
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group scheme savings on many items
- Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Courier employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier
✨Tip Number 1
Familiarise yourself with the local area in Exeter. Knowing the streets, shortcuts, and potential traffic hotspots can significantly improve your delivery efficiency and impress your future employer.
✨Tip Number 2
Brush up on your customer service skills. As a courier, you'll be the face of FedEx, so being friendly and professional during deliveries can make a lasting impression on customers and your employer.
✨Tip Number 3
Demonstrate your understanding of health and safety regulations. Being knowledgeable about these rules shows that you take your responsibilities seriously and are committed to maintaining a safe working environment.
✨Tip Number 4
Be prepared to discuss your flexibility and independence during the interview. Highlighting your ability to adapt to changing schedules and work autonomously will show that you're a great fit for the role.
We think you need these skills to ace Courier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Courier at FedEx. Highlight your ability to deliver parcels on time and your commitment to customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially if you have previous courier or delivery experience. Emphasise your driving skills, customer service abilities, and any knowledge of health and safety regulations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of FedEx's commitment to diversity and inclusion, and how you can contribute to their culture.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a courier role.
How to prepare for a job interview at FedEx
✨Know the Company Values
Before your interview, take some time to understand FedEx's People-Service-Profit philosophy. This will help you align your answers with their core values and demonstrate that you are a good fit for their culture.
✨Showcase Your Customer Service Skills
As a courier, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any specific examples where you went above and beyond for a customer.
✨Demonstrate Your Driving Knowledge
Make sure you have a solid understanding of driving rules and regulations. You might be asked about safety protocols or how you ensure the security of parcels during delivery, so be ready to share your knowledge and experience.
✨Emphasise Flexibility and Independence
FedEx values employees who can work independently and adapt to changing circumstances. Prepare to discuss times when you've successfully managed your own schedule or adapted to unexpected challenges in your previous roles.