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- Tasks: Help customers with healthcare advice and enhance their shopping experience.
- Company: Boots is transforming healthcare to make it more accessible and exciting for everyone.
- Benefits: Enjoy flexible benefits, employee discounts, and access to 24/7 counselling support.
- Why this job: Join a diverse team and be an ambassador for health and wellness in your community.
- Qualifications: No experience needed; just bring your passion for helping others and a willingness to learn.
- Other info: Full training provided, with opportunities for part-time or job share options.
The predicted salary is between 25600 - 28100 £ per year.
The salary for this role is £12.36 and up to £13.53 across selected locations within London. No previous experience required & full training will be provided
Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient\’s experience
About the role
As a Healthcare Sales Assistant, your role will be to deliver complete care by giving advice on healthcare products and services.
You will also:
- Provide holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
- Talk with and approach customers using The Boots Healthcare Way to ensure they have a choice of solutions and the right advice to meet their needs
- Be the store\’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
- Embrace and promote the Boots omnichannel offering and signpost customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
- Build strong relationships with customers and the local community
- Refer patients to an appropriate healthcare professional as necessary (e.g. Pharmacist)
What you\’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Energy and passion for finding the best solutions for your customers
- Curious about patients, customers and their holistic health and wellbeing
- Empathetic and able to interact sensitively
- A team player that loves to contribute to the team and store\’s success
- Digitally savvy and comfortable embracing technology and the omnichannel offering
- Sales-driven and focused on delivering a great customer experience
- You will be an ambassador for the Boots brand, with desiring to learn about everything health
- You will be prepared to complete a Healthcare training Programme at NVQ2 or equivalent
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match this additional criterion.
- Experience in a healthcare setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #J-18808-Ljbffr
Healthcare Sales Assistant employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Sales Assistant
✨Tip Number 1
Familiarise yourself with Boots' healthcare products and services. Understanding the range of offerings will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Show your passion for health and wellness by staying updated on current trends and topics in the industry. This will not only impress your interviewers but also help you connect with customers effectively.
✨Tip Number 3
Practice your customer interaction skills. Role-playing scenarios with friends or family can help you become more comfortable approaching customers and providing advice, which is crucial for this role.
✨Tip Number 4
Emphasise your teamwork abilities during the interview. Boots values collaboration, so sharing examples of how you've successfully worked in a team will highlight your fit for the company culture.
We think you need these skills to ace Healthcare Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Healthcare Sales Assistant position. Tailor your application to highlight how your personal qualities align with the role.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for healthcare and customer service. Emphasise your energy, empathy, and willingness to learn about health and wellness products.
Highlight Relevant Skills: Even if you lack direct experience, focus on transferable skills such as teamwork, communication, and digital savviness. Provide examples of how you've demonstrated these skills in previous roles or experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for healthcare and wellness during the interview. Talk about why you are interested in helping customers make informed choices about their health, as this aligns with the role's focus on providing holistic healthcare advice.
✨Demonstrate Empathy and Communication Skills
Since the role requires interacting sensitively with customers, prepare examples of how you've successfully communicated with others in the past. Highlight your ability to listen and respond to customer needs, which is crucial for building strong relationships.
✨Familiarise Yourself with Boots' Omnichannel Offering
Research Boots' services, including their online offerings and pharmacy services. Being knowledgeable about these will show that you are proactive and ready to promote the brand effectively during your interview.
✨Prepare for Teamwork Questions
As a team player, be ready to discuss your experiences working in teams. Think of specific instances where you contributed to a team's success, as this will demonstrate your collaborative spirit and fit within the store's environment.
