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- Tasks: Lead a team to enhance student experiences in a dynamic university environment.
- Company: Join Lancaster University Management School, a hub for innovative education and student empowerment.
- Benefits: Enjoy 25 days of annual leave, flexible working, and a supportive pension scheme.
- Why this job: Be part of a forward-thinking team dedicated to creating exceptional learning experiences.
- Qualifications: Experience in team management and delivering high-quality administrative services is essential.
- Other info: This role is maternity cover until June 2026, with opportunities for professional development.
The predicted salary is between 32546 - 37174 £ per year.
Student Programmes Officer (LUMS)
Marketing (Management School)
Location: Bailrigg, Lancaster, UK
Salary: £32,546 to £37,174 (Full time, indefinite with end date)
Closing Date: Monday 14 July 2025
Interview Date: Tuesday 22 July 2025
Reference: 0496-25
Are you passionate about empowering students and shaping their university experience? Do you thrive in a dynamic, student-focused environment? If so, we have the perfect role for you!
Lancaster University Management School is seeking to recruit a full time Student Programmes Officer, which is a pivotal role in the support of our education services in the faculty. You will be based primarily in the Department of Marketing and will lead and manage a team of student-facing professional services staff. You’ll collaborate with academic departments, student and education services, and external partners to create an outstanding learning experience. The team is part of a wider Education Services Team, led by the Faculty’s Education Services Manager.
You will be based in the Department of Marketing but may be expected to work within other academic departments of the faculty as required. This is a maternity cover and will be until the end of June 2026 in the first instance.
What We’re Looking For
- You will be able to demonstrate experience of managing a team of people or supervising colleagues to drive results and ensure effective change and continuous improvement.
- You will be a self-motivated team player, with a commitment to professional development, for yourself and your team.
- You will ideally have experience of delivering high quality administrative services in a Higher Education or other relevant environment.
- You will be able to take the lead on quality assurance, quality enhancement, timetabling and assessment processes.
- You will be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.
Why join our team?
- Generous holiday leave – 25 days (pro-rata) annual leave plus University closure days and bank holidays.
- Access to employee pension scheme, and annual flexible benefits scheme.
- The Faculty and department offer a highly collegial and stimulating environment for career development based on our values and embedded Equality, Diversity and Inclusivity (EDI) considerations and actions. We are committed to family-friendly and flexible working policies on an individual basis as well as the Athena SWAN Charter, which recognises and celebrates good employment practices undertaken to address gender equality in higher education and research.
If you’re excited about creating an exceptional student experience and want to be part of a forward-thinking team, we’d love to hear from you!
Further information about the Management School can be found at Management School – Lancaster University and about the department at Department of Marketing – Lancaster University
Informal enquiries are encouraged and can be made to Joanna Stephens (Faculty Education Services Manager) at j.stephens@lancaster.ac.uk, or Fran Stephenson (Departmental Administrator) at f.stephenson@lancaster.ac.uk
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Job Description
Person Specification
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
Find out what it\’s like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
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Student Programmes Officer (LUMS) - 0496-25 employer: Lancaster University Conferences and Events+
Contact Detail:
Lancaster University Conferences and Events+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Programmes Officer (LUMS) - 0496-25
✨Tip Number 1
Familiarise yourself with Lancaster University Management School's values and mission. Understanding their commitment to student empowerment and inclusivity will help you align your responses during the interview, showcasing your passion for creating an exceptional student experience.
✨Tip Number 2
Network with current or former employees of the Management School. Engaging in conversations can provide you with insider knowledge about the team dynamics and expectations, which can be invaluable when discussing your management style and approach to teamwork.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams or projects in a higher education setting. Highlighting your experience in quality assurance and administrative services will demonstrate your capability to handle the responsibilities of the Student Programmes Officer role.
✨Tip Number 4
Research the latest trends in educational technology and digital tools relevant to higher education. Being knowledgeable about new systems and software will show your adaptability and readiness to thrive in an evolving digital environment, which is crucial for this position.
We think you need these skills to ace Student Programmes Officer (LUMS) - 0496-25
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Student Programmes Officer position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your experience in managing teams and delivering administrative services, particularly in a higher education context. Use specific examples to demonstrate your skills in quality assurance and enhancement.
Showcase Your Commitment: Illustrate your commitment to professional development and team growth. Mention any relevant training or initiatives you've undertaken that align with the values of equality, diversity, and inclusivity.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your passion for empowering students and enhancing their university experience. Make sure to address how you can contribute to the dynamic environment at Lancaster University Management School.
How to prepare for a job interview at Lancaster University Conferences and Events+
✨Show Your Passion for Student Empowerment
Make sure to express your enthusiasm for empowering students and enhancing their university experience. Share specific examples from your past roles where you have positively impacted students or contributed to their learning environment.
✨Demonstrate Team Management Skills
Prepare to discuss your experience in managing or supervising a team. Highlight how you've driven results, implemented changes, and fostered continuous improvement within your team, as this is crucial for the role.
✨Familiarise Yourself with Quality Assurance Processes
Since the role involves quality assurance and enhancement, be ready to talk about your understanding of these processes. Discuss any relevant experiences you have had in timetabling, assessment, or administrative services in a higher education context.
✨Emphasise Your IT Competence
Given the evolving digital environment, it's important to showcase your IT skills. Be prepared to discuss your experience with various systems and software, and how you've adapted to new technologies in previous roles.
