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- Tasks: Join our team as a Customer Service Star, engaging with customers daily.
- Company: Be part of a passionate team dedicated to exceptional customer service.
- Benefits: Enjoy full training, flexible hours, and a supportive work environment.
- Why this job: Kickstart your career in a fast-paced, dynamic setting with growth potential.
- Qualifications: Retail experience is a plus, but not required; we provide full training.
- Other info: Applicants must have NZ residency or a valid NZ work permit.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for outstanding Customer Service Star to join our team.If you are motivated, ambitious, with leadership potential, there\’s no better place to get your career fired up. If you enjoy working with customers in a fast-paced, challenging team environment and you are passionate about customer service, you\’ve got the recipe for a fantastic future with us.
Qualifications, experience, skills and attributes required for this role
- Retail experience preferred but not essential, as full training will be given
- Flexibility to work all days of the week
- Customer and results focused
- Strong relationship builder, team player and problem solver
- Strong communication
- Maintaining standards and eye for detail
- Physically fit and healthy
We currently have a position available within our team. This is an exciting opportunity to join a team that is passionate about customer service and putting service back into service stations.
Please apply via Trademe with CV and Cover Letter.Applicants for this position should have NZ residency or a current valid NZ work permit.
Apply online for this role or contact Sam for more information.
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Customer Service Star employer: Homes
Contact Detail:
Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Star
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, even if they were in different industries.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing a few scenarios where you successfully resolved customer issues. This will highlight your ability to think on your feet and handle challenges effectively.
✨Tip Number 3
Emphasise your teamwork abilities. Be ready to discuss how you've collaborated with colleagues to enhance customer experiences, as this role values strong relationship building within a team environment.
✨Tip Number 4
Research StudySmarter and our commitment to customer service. Understanding our values and mission will help you align your answers with what we’re looking for in a Customer Service Star.
We think you need these skills to ace Customer Service Star
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service roles or retail experience. Emphasise skills like communication, problem-solving, and teamwork, as these are crucial for the Customer Service Star position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and why you want to join this team. Mention specific examples of how you've successfully handled customer interactions in the past, showcasing your relationship-building skills.
Highlight Flexibility: Since the role requires flexibility to work all days of the week, make sure to mention your availability clearly in both your CV and cover letter. This shows that you are ready to meet the demands of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a customer service role.
How to prepare for a job interview at Homes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to providing excellent service.
✨Highlight Your Teamwork Skills
Since the role requires being a strong team player, be prepared to discuss your experiences working in teams. Share stories that showcase your ability to collaborate effectively and support your colleagues in achieving common goals.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved customer issues or challenges. This will show your potential employer that you can think on your feet and handle difficult situations with ease.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
