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For Companies At a Glance
- Tasks: As a Bridging Case Manager, you'll verify cases and manage client correspondence efficiently.
- Company: Join an innovative, industry-leading company focused on people and technology.
- Benefits: Enjoy remote work, a competitive salary, bonuses, and perks like health insurance and team socials.
- Why this job: This role offers a chance to make a real impact while working in a supportive, fast-paced environment.
- Qualifications: You need 2+ years in Bridging and Commercial mortgage case management or administration.
- Other info: All IT equipment is provided for your permanent work-from-home setup.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
This is a remote position based in the United Kingdom. The role is Bridging Case Manager, fully remote (based in the UK).
Our client is a fast-growing, innovative financial services company redefining financial advice through client-focused solutions. They are expanding and seeking experienced Bridging Case Managers to process applications efficiently using next-gen technology.
Role Overview
As a Bridging Case Manager, you’ll play a crucial role in packaging the right products for a continuous stream of customers.
Responsibilities
- Fully verify each case at the “Pack In” stage to meet lender requirements for the recommended product.
- Produce a comprehensive list of case requirements for the client’s adviser to communicate to the client.
- Ensure each case requirement is clearly understood by the client’s adviser.
- Manage all client correspondence from the Pack In stage and process any received documentation.
- Maintain and organize your client case list and daily workflow meticulously.
- Deliver a consistent conversion rate from Pack In to Funded.
- Work closely with Bridging Advisers to keep them informed of each case’s status.
- Ensure submitted cases meet all lender requirements and are processed within the appropriate lender service level agreements.
Requirements
- 2+ years of experience in the Bridging and Commercial mortgage industry, preferably in case management (packaging/processing) or administration.
- Ability to manage multiple customers proactively and efficiently in a fast-paced environment.
- Dedication to providing each customer with care, attention, and support through the often stressful process.
Benefits
- Market-leading salary reflecting your skills and value.
- Monthly bonus scheme.
- 21 days holiday, plus Bank Holidays (with an extra day for each year of service, up to 25 days plus bank holidays).
- Monthly Perkbox perks: holidays, shopping, cinema tickets, car rental, and more.
- Pension with True Potential Investor.
- BUPA health insurance.
- Regular team socials.
- Permanent work-from-home setup with IT equipment provided.
Employment Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Referrals increase your chances of interviewing at mywork by 2x; Get notified about new Case Manager jobs in United Kingdom.
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Bridging Case Manager employer: MyWork
Contact Detail:
MyWork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bridging Case Manager
✨Tip Number 1
Familiarise yourself with the latest technology used in case management. Being well-versed in these tools will not only help you stand out but also demonstrate your readiness to adapt to the next-gen technology that the role requires.
✨Tip Number 2
Network with professionals in the Bridging and Commercial mortgage industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing multiple cases efficiently. Highlight specific examples where you've successfully navigated a fast-paced environment, as this is crucial for the role of a Bridging Case Manager.
✨Tip Number 4
Showcase your dedication to customer service. Be ready to share stories that illustrate how you've provided exceptional support to clients during stressful processes, as this aligns perfectly with the responsibilities of the position.
We think you need these skills to ace Bridging Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Bridging and Commercial mortgage industry. Focus on relevant roles, especially those involving case management or administration, and quantify your achievements where possible.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and technology. Explain how your skills align with the responsibilities of a Bridging Case Manager and demonstrate your understanding of the lender requirements mentioned in the job description.
Highlight Relevant Experience: In your application, emphasise your ability to manage multiple customers efficiently in a fast-paced environment. Provide examples of how you've delivered excellent customer service during stressful situations, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for managing client cases effectively.
How to prepare for a job interview at MyWork
✨Showcase Your Experience
Make sure to highlight your 2+ years of experience in the Bridging and Commercial mortgage industry. Be prepared to discuss specific cases you've managed and how you ensured they met lender requirements.
✨Demonstrate Your Organisational Skills
As a Bridging Case Manager, you'll need to manage multiple cases efficiently. Share examples of how you've organised your workflow in previous roles, especially in fast-paced environments.
✨Emphasise Customer Care
This role requires dedication to customer support. Prepare to discuss how you've provided care and attention to clients during stressful processes, and how you communicated effectively with advisers.
✨Familiarise Yourself with Technology
Since the position involves using next-gen technology, be ready to talk about any relevant tech tools or software you've used in case management. Showing your adaptability to new technologies will impress potential employers.
