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For Companies At a Glance
- Tasks: Join us as a Casino Dealer, providing top-notch customer service and managing live gaming tables.
- Company: Metropolitan Gaming Group is a vibrant brand offering exciting gaming experiences across the UK and Egypt.
- Benefits: Enjoy competitive pay, discounts on food, wellness services, and a supportive work environment.
- Why this job: Be part of a dynamic team where your skills shine and every day brings new challenges and fun.
- Qualifications: Previous experience as a casino dealer is required; must be 18+ and eligible to work in the UK.
- Other info: Flexible shifts including evenings and weekends; training provided for various games.
Who We Are
Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.
Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.
Salary
Dealer 1 £27,135 + £300 p/month Key Property Allowance + Tips
Dealer 2 £29,664 + £300 p/month Key Property Allowance + Tips
Dealer 3 £32,599 + £300 p/month Key Property Allowance + Tips
Join London's Premier Dealer Team at Metropolitan Gaming!
Are you ready to take your career to the next level in the heart of London's dynamic casino industry? At Metropolitan Gaming, we offer you the opportunity to join one of the most prestigious employers of casino dealers in London. From our flagship Empire Casino in Leicester Square to our three premium venues in Mayfair, this is more than just a job—it's a pathway to becoming one of the finest casino dealers in the World.
We believe that every great dealer has a story, and at Metropolitan Gaming, we're committed to helping you craft yours. You will have the opportunity to take control of your career pathway and open the doorway to dealing in our Premium Metropolitan London Casinos.
Your journey begins at our iconic Empire Casino, where you'll demonstrate both your dealer and customer service skills by being immersed in the excitement of large-volume games. At each stage, you'll gain invaluable experience in high-end gaming, mastering the craft of delivering premium service to discerning clients, and earning higher rewards as you progress.
Your Journey as a Dealer with Us
1. Start at Empire Casino
Begin at our flagship Empire Casino in Leicester Square, dealing our fast-paced, high-volume games and refine your core skills.
2. Develop your skills and take control of your career
Be trained on Punto Banco and Heads Up Hold'em through our in-house training schools and be exposed to some of the best Punto Banco action in London.
Deal in our exclusive private gaming area – Dragon Lounge. Here you get to experience Mayfair style gaming within the heart of Leicester Square.
3.Explore Opportunities in Premium London clubs
The next step would be to experience development opportunities via away days and short-term transfers to our premium London clubs.
4. Master High-End Service and Skills and achieve your goals
Continue to develop and grow during time spent away from our flagship club by refining your service levels and skills. Deal at the very top end of worldwide casino gaming and you could earn yourself a more permanent role at one of our premium casino sites.
At Metropolitan Gaming, this is more than a job—it's a career adventure filled with opportunities to learn, grow, and achieve your full potential.
In addition to the above you will receive
- Training & Development: We'll prepare you for success through regular training and exposure to high-end games, including the exclusive Dragon Lounge at Empire Casino. We will also train you on new games such as Punto Banco through our in-house training schools.
- Multi Skill Opportunities: The journey doesn't end in in your casino dealer role – we also have opportunities to work and develop skills in other areas of our business such as Reception, Cashdesk, Electronic Gaming and Poker.
- Competitive Salary + Tips: Earn a competitive base salary plus tips.
- Additional Incentives: Receive a key property allowance of £300 per month when working at our flagship property, Empire Casino.
Criteria:
- Minimum of 3 months of gaming experience
- Must have a minimum of 2 years' overall gaming experience before being selected for transfers to our premium London venues
- Ability to deal a minimum 3 table games including American Roulette, Blackjack and Three Card Poker.
- Agreement to deal on our live online gaming tables
- Punto Banco and Heads Up Hold'em are viewed favourably
- Hold a PFL licence
- Customer service focussed
- Fully flexible – Nights and shift work essential
If you're ready for an exciting and rewarding career where your skills will be valued and developed, join Metropolitan London Gaming and become part of London's elite casino dealers.
Apply today to start your journey with London's premier gaming group!
Please Note: You must be aged 18 or above and have the right to work in the UK.
AMRT1_UKCT
Casino Dealer employer: Metropolitan Gaming Group
Contact Detail:
Metropolitan Gaming Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Dealer
✨Tip Number 1
Familiarize yourself with the specific games you'll be dealing, such as Blackjack, Roulette, and Poker. Being able to demonstrate your expertise in these games during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This role requires a positive attitude and the ability to remain calm under pressure, so be ready to discuss relevant experiences.
✨Tip Number 3
Understand the importance of compliance and responsible gaming. Be prepared to discuss your knowledge of Safer Gaming and Anti Money Laundering policies, as this is crucial for the role and will demonstrate your commitment to the company's values.
✨Tip Number 4
Flexibility is key in this position, so be ready to discuss your availability for evening and weekend shifts. Highlighting your willingness to adapt to the needs of the business can make you a more attractive candidate.
We think you need these skills to ace Casino Dealer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience as a casino dealer. Detail the games you are skilled in, such as Blackjack, Roulette, and Poker, and any specific training you've undergone.
Showcase Customer Service Skills: Since providing exceptional customer service is crucial for this role, include examples of how you've successfully engaged with customers in past positions. Mention your ability to remain patient and polite, even in challenging situations.
Demonstrate Compliance Knowledge: Mention your understanding of compliance and social responsibilities related to gaming. Highlight any training or experience you have with Safer Gaming and Anti Money Laundering policies.
Express Flexibility: This position requires working evenings, weekends, and shifts. Clearly state your availability and willingness to work flexible hours to meet the demands of the role.
How to prepare for a job interview at Metropolitan Gaming Group
✨Show Your Customer Service Skills
As a casino dealer, providing exceptional customer service is key. Be prepared to share examples of how you've handled difficult situations with customers in the past, showcasing your patience and ability to remain upbeat.
✨Demonstrate Game Knowledge
Make sure you are well-versed in the games you'll be dealing, such as Blackjack, Roulette, and Poker. During the interview, confidently discuss the rules and strategies of these games to show your expertise.
✨Highlight Compliance Awareness
Understanding compliance and social responsibilities is crucial in this role. Be ready to talk about your knowledge of Safer Gaming and Anti Money Laundering policies, and how you ensure adherence to these regulations.
✨Exude Enthusiasm and Flexibility
The casino environment requires a positive attitude and flexibility in scheduling. Convey your excitement about working in a dynamic setting and your willingness to work evenings and weekends as needed.
