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- Tasks: Lead the team, deliver exceptional guest experiences, and manage the restaurant floor.
- Company: Join Harper's Steakhouse, a vibrant new brand in premium dining with a focus on bold flavours.
- Benefits: Earn up to £13.00 per hour, enjoy flexible shifts, and receive discounts for you and friends.
- Why this job: Be part of a growing team that values development, recognition, and creating unforgettable moments.
- Qualifications: Must be 18+, have restaurant experience, and possess strong leadership and communication skills.
- Other info: Access to over 5,000 discounts and potential bonuses for referrals.
Ready to Lead the Floor in a Premium Steakhouse Experience?
If you\’re passionate about hospitality, crave the buzz of a high-energy restaurant, and want to be part of something exciting and growing – then step into the spotlight with Harper’s Steakhouse.
We’re not your average pub – we’re all about sizzling steaks, classic cocktails, unforgettable service, and creating moments our guests can’t wait to come back for. As part of our leadership team, you’ll be the one setting the tone on the floor – bringing the energy, the standards, and the smiles.
What’s in it for you?
- Up to £13.00 per hour plus a generous share of Tronc
- Flexible shifts that work around your life
- 33% off food for you and up to 6 guests when off duty
- 33% off hotel stays across our inns & 20% for Friends and Family
- A clear development pathway all the way to General Manager
- Access to The Lifestyle Card – 5,000+ discounts from top brands to local gems
- Service Awards, Birthday gifts, and up to £1,000 in refer-a-friend bonuses
What We’re Looking For – Front of House Team Leader
- You’re confident, organised, and love to lead from the front
- You’ve got a solid background in restaurants or premium pubs
- You thrive under pressure and know how to keep the vibe alive
- You’ve got strong communication and decision-making skills
- You’re passionate about food, drinks, and exceptional guest service
- You’re 18+ and eligible to work in the UK
What You’ll Be Doing
- Lead, inspire and energise the team every shift
- Run the floor like a pro – from briefings to service and beyond
- Deliver flawless guest experiences and solve challenges with style
- Help train, coach, and develop team members to be their best
- Drive upselling and promotions with confidence
- Coordinate reservations, manage seating, and handle any guest queries with charm
- Ensure cash, stock and safety procedures are always on point
- Be the right hand to our management team – bringing ideas, energy, and solutions
Why Join Harper’s Steakhouse & Upham Inns?
We’re building something special. Harper’s is our bold new premium steakhouse brand – where Americana meets contemporary dining. Think bold flavours, vibrant service, and seriously good vibes. We’re proud to be part of the Upham Inns family – a collection of unique, characterful pubs and inns across the South of England.
We’re a business that’s growing – and we want you to grow with us.
You’ll be joining a company big enough to support your ambitions but small enough to know your name. We believe in development, in recognition, and in having a great time while delivering something exceptional.
Hungry for more than just a job? Bring your passion to Harper’s and let’s create something legendary together. #J-18808-Ljbffr
Front of House Team Leader employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with Harper's Steakhouse and its unique offerings. Understanding their menu, service style, and the overall vibe will help you demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Think about times when you successfully led a team or handled a challenging situation in a restaurant setting, as this will resonate well with the hiring team.
✨Tip Number 3
Network within the hospitality industry, especially with those who have experience in premium dining. They can provide insights into what it takes to thrive in such environments and may even refer you directly to the hiring team.
✨Tip Number 4
Prepare to discuss how you would enhance guest experiences at Harper's. Think of creative ideas for upselling and promotions that align with their brand, as this shows your initiative and understanding of their business goals.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in leadership roles. Emphasise your ability to thrive under pressure and your passion for exceptional guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Harper's Steakhouse. Mention specific examples of how you've led teams in high-energy environments and your commitment to delivering unforgettable experiences.
Showcase Your Communication Skills: In your application, demonstrate your strong communication and decision-making skills. Use clear and engaging language to convey your ideas and experiences, reflecting the vibrant atmosphere of the restaurant.
Highlight Your Passion for Food and Service: Express your love for food, drinks, and hospitality in your application. Share any relevant experiences that illustrate your dedication to providing exceptional service and creating memorable moments for guests.
How to prepare for a job interview at Upham Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with what Harper's Steakhouse values.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed a team in the past, especially in high-pressure situations, to showcase your leadership abilities.
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Harper's Steakhouse. Being able to discuss the dishes confidently and suggest pairings will demonstrate your commitment to providing exceptional service and knowledge.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various guest scenarios or challenges on the floor. Think through potential situations and your responses, focusing on problem-solving and maintaining a positive atmosphere.
