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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a vibrant team, make a difference, and share your travel passion.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: This is a part-time role with opportunities for overtime and career growth.
Tesco Travel Money Advisor – Tesco Rainham – Part Time
Job Type: Permanent – Part Time
Hours per week: 16 hours
Salary: £13.00 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
• A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
• Opportunity to earn a monthly bonus on top of base salary for hitting targets
• Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
• Nurturing and forming relationships with customers to gain a better understanding of their travel
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused
• Utilising your keen eye for detail to process daily online FX request and deliveries
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
• Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and the specific services offered by Travelex. Being knowledgeable about their products will help you engage confidently with customers and position yourself as a trusted advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. As a Travel Money Advisor, understanding customer needs is crucial, so being able to listen and respond appropriately will set you apart from other candidates.
✨Tip Number 3
Showcase your flexibility in working hours during the interview process. Since the role requires availability across various shifts, emphasising your willingness to adapt will demonstrate your commitment to the job.
✨Tip Number 4
Highlight any previous customer service experience you have, particularly in retail or financial services. This will illustrate your ability to handle transactions accurately and provide excellent service, which is key for this role.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Tesco Travel Money Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and foreign exchange. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Passion for Travel
As a Travel Money Advisor, it's essential to convey your love for travel. Share personal experiences and how they have shaped your understanding of customer needs. This will help you connect with the interviewers and demonstrate that you genuinely care about providing excellent service.
✨Demonstrate Strong Communication Skills
Since the role requires building relationships with customers, practice articulating your thoughts clearly and listening actively. Prepare examples of how you've successfully communicated in previous roles, especially in customer service settings.
✨Understand the Products and Services
Familiarise yourself with Travelex's offerings and the foreign exchange market. Being knowledgeable about the products will allow you to answer questions confidently and show that you're ready to be an ambassador for their services.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to handle difficult customers or transactions, and be ready to explain how you managed those situations effectively.
