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- Tasks: Assist in a fast-paced Children's Emergency Department, supporting healthcare teams and ensuring patient care.
- Company: Join the Isle of Wight NHS Trust, dedicated to compassionate care for children and young people.
- Benefits: Enjoy flexible working, discounts, an onsite nursery, and access to a beach hut!
- Why this job: Make a real impact on young lives while developing your clinical skills in a supportive environment.
- Qualifications: NVQ II in Direct Care preferred; strong communication skills and a passion for helping others are essential.
- Other info: Experience the stunning Isle of Wight while contributing to a top-rated healthcare team.
The predicted salary is between 20000 - 29000 £ per year.
Children\’s Emergency Department Assistant
We are recruiting a Children\’s Emergency Department Assistant who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey.
The Children\’s Emergency Department (CED) will be moving into a newly built department for children and young people aged 0-18. Our new CED will hold an audio-visually separate waiting room, with 5 bed spaces (including a 2 bedded resus) and quiet room. Although this is a fast-paced environment, we encourage learning opportunities and will support you to develop your clinical skills. You will see a wide variety of traumatic and medical presentations, while working closely alongside paediatric nurses and doctors to deliver holistic care.
Our department see\’s approximately 13,000 children and young people a year, with presentations ranging from unwell babies/children to minor injuries and trauma. We are passionate about constantly improving our service and delivering high quality care to our patients and strive to build upon our already excellent services. We have been rated Gold in our Quality Assurance Accreditation Scheme audits for three years in a row.
Main duties of the job
We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.
We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.
Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.
About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust\’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure we continue to be a provider of excellent and compassionate care that benefits all our community.
Job responsibilities
You will provide assistance and support to all team members of the multi-disciplinary team (including other Healthcare Assistant, Housekeepers etc), as directed.
Arrange or where necessary scan/prepare notes for patient transfer.
Prompt clinical team for patient discharge and liaise with Patient transport where appropriate.
Organise the transfer of patients to other areas if required.
Communicate with Nursing and Medical staff to update them on completion of tasks or where unable to complete.
Liaise with the Registered Nurse in charge / shift coordinator and resolve issues preventing prompt patient transfer out of ED.
Answer the telephone / greet visitors promptly in a polite and professional manner and deal with enquiries as appropriate, pass on written and verbal information as required to colleagues and patients.
Where required ensure patients and their relatives or carers are kept informed of delays with their treatment/investigations and waiting times.
Communicate effectively with patients and carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, arrange / access information, support and others services to aid effective communication / use of distraction & play therapy.
Ensure children are safeguarded in line with local and national policy.
Support main ED during periods of high acuity as needed.
Person Specification
Experience
- Key skills – literacy and numeric
- NVQ II In Direct Care
- NVQ Level III in Direct Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,169 a yearpro rata, per annum (based on 2024/2025 pay scale)
#J-18808-Ljbffr
Children\'s Emergency Department Assistant employer: Isle of Wight NHS Trust
Contact Detail:
Isle of Wight NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children\'s Emergency Department Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of children in emergency care. Understanding paediatric emergencies and how to communicate effectively with both children and their parents will set you apart from other candidates.
✨Tip Number 2
Highlight any relevant experience you have in a fast-paced healthcare environment. Being able to demonstrate your ability to work under pressure while maintaining compassion and care is crucial for this role.
✨Tip Number 3
Show your enthusiasm for continuous learning and development. Mention any courses or training you've undertaken related to child care or emergency services, as this aligns with the department's commitment to improving service quality.
✨Tip Number 4
Connect with current employees or alumni who have worked in similar roles. They can provide insights into the department's culture and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace Children\'s Emergency Department Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Children's Emergency Department Assistant. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare or working with children. Mention specific instances where you've demonstrated compassion, accountability, respect, and teamwork, as these are core values of the Trust.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for providing quality care. Address how your skills align with the Trust's mission and values, and express your enthusiasm for joining their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Isle of Wight NHS Trust
✨Show Your Passion for Care
Make sure to express your genuine passion for providing compassionate care to children and their families. Share any relevant experiences that highlight your commitment to patient care, especially in a fast-paced environment.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a multi-disciplinary team, be prepared to discuss your teamwork skills. Provide examples of how you've successfully collaborated with others in previous roles, particularly in healthcare settings.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle various situations in the emergency department. Think about how you would communicate with patients and their families during stressful times, and be ready to share your thought process.
✨Understand the Trust's Values
Familiarise yourself with the Trust's values of Compassion, Accountability, Respect, and Everyone Counts. Be ready to discuss how these values resonate with you and how you would embody them in your role as a Children's Emergency Department Assistant.
