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- Tasks: Join our dynamic team as a Client Service Officer, managing queries and assisting with account openings.
- Company: We're a fast-growing financial service company based in Amersham, dedicated to innovation and employee satisfaction.
- Benefits: Enjoy fantastic employee satisfaction, growth opportunities, and a vibrant team culture.
- Why this job: Make a real impact while developing your skills in a supportive and entrepreneurial environment.
- Qualifications: Passionate learners with strong communication skills and attention to detail are encouraged to apply.
- Other info: This role offers a unique chance to thrive in a fast-paced, client-focused setting.
The predicted salary is between 28800 - 48000 £ per year.
One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Client Service Team. Working as part of a dynamic and entrepreneurial team, Based in their Amersham Office, this company care passionately about two things – fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe\’s leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As a Client Service Officer, you will be responsible for general query management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast growing team and to have a genuine impact on the processes and systems put in place.
- Assisting clients with day-to-day
- Involvement in various aspects of the client journey and assisting with the the account opening process
- Responsible for providing a “best in class” service to new and existing clients
- Respond to client queries within agreed SLAs, to ensure monthly targets are met
- Build internal and external relationships to help drive client efficiency
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration
- Build in-depth knowledge of various business
Requirements:
- Passionate about learning
- Strong communication skills
- Must be detail orientated
- Strong ability to work to tight deadlines
- Have the ability to adapt to new challenges and thrive outside of your comfort zone
- Must be a team player
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Graduate Client Services Associate employer: City Grad
Contact Detail:
City Grad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Services Associate
✨Tip Number 1
Familiarise yourself with the financial services industry, especially the specific products and services offered by the company. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving and communication skills. Think of examples from your past experiences where you successfully managed client queries or worked as part of a team to achieve a goal.
✨Tip Number 4
Showcase your adaptability by discussing instances where you've thrived in challenging situations. This role requires someone who can handle tight deadlines and changing circumstances, so highlighting your flexibility will set you apart.
We think you need these skills to ace Graduate Client Services Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Graduate Client Services Associate position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, education, and skills. Emphasise your communication skills, attention to detail, and ability to work under pressure, as these are key attributes for the role.
Write a Strong Cover Letter: Your cover letter should express your passion for learning and your enthusiasm for the financial services industry. Mention specific examples of how you've demonstrated teamwork and adaptability in previous roles or projects.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at City Grad
✨Show Your Passion for Learning
This role requires a genuine enthusiasm for learning. Be prepared to discuss how you've pursued knowledge in the past, whether through education, internships, or personal projects. Highlight any specific examples that demonstrate your eagerness to grow and develop.
✨Demonstrate Strong Communication Skills
As a Client Services Associate, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions, showcasing your ability to engage with clients and colleagues alike.
✨Emphasise Attention to Detail
Given the nature of the role, attention to detail is crucial. Prepare examples from your previous experiences where your meticulousness made a difference. This could be in academic projects, part-time jobs, or volunteer work—anything that illustrates your ability to manage details effectively.
✨Be Ready to Discuss Teamwork
The company values team players, so come equipped with stories that highlight your collaborative spirit. Think of instances where you worked successfully within a team, faced challenges together, and contributed to achieving common goals. This will show your potential fit within their dynamic environment.
