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- Tasks: Join our team as a technical support adviser, assisting with product selection and technical queries.
- Company: We manufacture innovative drainage and water management systems for the construction industry.
- Benefits: Enjoy full training, a dynamic work environment, and opportunities for growth.
- Why this job: Be part of a friendly team, make an impact in construction, and develop your technical skills.
- Qualifications: IT-driven individuals with technical minds; construction knowledge is a bonus.
- Other info: Familiarity with Microsoft Office and AutoCAD is advantageous.
The predicted salary is between 28800 - 48000 £ per year.
Job Description We are a manufacturer of linear drainage and water management systems, serving all sectors of the contruction industry./n We are looking for a friendly, dinamic technical support adiviser to join our team. /n You will have fulll Training and be responsible for: /n prodcut selection, technical and design support. /n techinical queries, preparation and review of technical drawings, spec sheets and instillation drawings. /n instillation guidance for contractors/Distributors. /n preperation of quotations to potential customers. /n use of microsoft Office and Auto CAD would be an advantage. /n you must be IT driven, Techincally minded with construction knowledge as a plus.
Graduate/Trainee/Experienced technical support... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate/Trainee/Experienced technical support...
✨Tip Number 1
Familiarise yourself with our products and the construction industry. Understanding linear drainage and water management systems will help you answer technical queries confidently during interviews.
✨Tip Number 2
Brush up on your AutoCAD skills. Since the role involves preparing and reviewing technical drawings, being proficient in this software will set you apart from other candidates.
✨Tip Number 3
Showcase your IT skills by discussing any relevant software or tools you've used in previous roles. Highlighting your tech-savviness can demonstrate your ability to adapt quickly to our systems.
✨Tip Number 4
Prepare to discuss how you would handle technical queries and provide installation guidance. Think of examples from past experiences where you successfully supported customers or colleagues.
We think you need these skills to ace Graduate/Trainee/Experienced technical support...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to technical support, construction knowledge, and proficiency in Microsoft Office and AutoCAD. Use keywords from the job description to catch their attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your technical abilities and customer service skills, as well as your willingness to learn and adapt.
Showcase Technical Skills: In your application, emphasise any technical skills you possess, especially those related to product selection, technical drawings, and installation guidance. If you have experience with AutoCAD, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical support role.
How to prepare for a job interview at Jobbydoo
✨Show Your Technical Knowledge
Make sure to brush up on your technical knowledge related to drainage and water management systems. Be prepared to discuss any relevant experience you have, especially if it involves product selection or technical support.
✨Demonstrate Your IT Skills
Since the role requires proficiency in Microsoft Office and AutoCAD, be ready to talk about your experience with these tools. If possible, bring examples of your work or projects where you've used these applications effectively.
✨Prepare for Technical Queries
Anticipate common technical queries that might arise in the role. Think about how you would approach solving these issues and be ready to explain your thought process during the interview.
✨Exhibit Your Communication Skills
As a technical support adviser, you'll need to communicate clearly with contractors and distributors. Practice explaining complex concepts in simple terms, as this will demonstrate your ability to convey information effectively.
