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For Companies At a Glance
- Tasks: Support European truck drivers by taking calls and liaising with garages.
- Company: Join a friendly team dedicated to providing excellent customer service.
- Benefits: Earn £14.05 p/h, enjoy weekly pay, and hybrid work after 8 weeks.
- Why this job: Make a real impact while working in a supportive environment with great job security.
- Qualifications: Fluency in English, French, and either Spanish or Italian is essential.
- Other info: Full training provided; local candidates in Rugby preferred.
Multilingual Customer Service – Rugby£14.05 p/h £29,219 pa 40 hrs/weekShift-based Office-based (Hybrid after 8 weeks)
We\’re hiring local candidates in Rugby for a long-term customer service role supporting European truck drivers.
You Must
- Speak English, French + Spanish or Italian (3 languages)
- Live locally – office-based for the first 8 weeks
- Pass a language test (fluency in English, French PLUS either Spanish or Italian is essential)
The Role
- Take calls from drivers needing recovery in Europe
- Liaise with garages, book hotels, update CRM
- Shifts between 6am-midnight on a planned rota.
- Use phone, email, Excel
What You Get
- £14.05 p/h paid weekly via SolviT
- Full training & job security
- Friendly, supportive team
- Hybrid working after 8 weeks
Apply Today
Call Scott Saunders on or send your CV.#WeCanSolviT #J-18808-Ljbffr
Multilingual Customer Service employer: Solvit
Contact Detail:
Solvit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Customer Service
✨Tip Number 1
Brush up on your language skills! Since fluency in English, French, and either Spanish or Italian is essential, practice speaking and listening in these languages. Consider engaging in conversations with native speakers or using language apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with the customer service industry, especially in the context of supporting drivers. Understanding common issues they face and how to resolve them will give you an edge during interviews and assessments.
✨Tip Number 3
Prepare for the language test by taking practice tests online. This will help you get comfortable with the format and types of questions you might encounter, ensuring you perform at your best when it counts.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process. Plus, it shows your genuine interest in the position!
We think you need these skills to ace Multilingual Customer Service
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in English, French, and either Spanish or Italian. Mention any relevant language certifications or experiences that demonstrate your proficiency.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Multilingual Customer Service role. Focus on previous customer service experience and any roles that required multilingual communication.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your skills align with the job requirements. Be sure to mention your local residency and willingness to work in a hybrid model after training.
Prepare for the Language Test: Since passing a language test is essential, practice your language skills in both written and spoken forms. Familiarise yourself with common customer service scenarios in all three languages to boost your confidence.
How to prepare for a job interview at Solvit
✨Brush Up on Your Language Skills
Since fluency in English, French, and either Spanish or Italian is essential, make sure to practice speaking and understanding these languages. You might be asked to demonstrate your language skills during the interview, so be prepared to engage in conversations in all three languages.
✨Familiarise Yourself with the Role
Understand the responsibilities of the Multilingual Customer Service position. Be ready to discuss how you would handle calls from drivers needing recovery in Europe and how you would liaise with garages and book hotels. Showing that you know what the job entails will impress the interviewers.
✨Prepare for Shift-Based Questions
Since the role involves working shifts between 6am and midnight, think about your availability and willingness to work flexible hours. Be ready to discuss how you manage your time and adapt to different shift patterns, as this will be a key aspect of the job.
✨Show Enthusiasm for Teamwork
The job offers a friendly and supportive team environment, so express your enthusiasm for working collaboratively. Share examples from your past experiences where you successfully worked as part of a team, highlighting your communication skills and ability to support others.
