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For Companies At a Glance
- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy training programmes, career progression, and a diverse, inclusive workplace.
- Why this job: Be part of a passionate team dedicated to empowering healthier lives and making a social impact.
- Qualifications: Strong organisation skills, ability to work under pressure, and a passion for health products.
- Other info: Apply quickly as vacancies may close once enough applications are received.
The predicted salary is between 28800 - 43200 £ per year.
Job Type: Permanent
Store Location: Argyle Street, Glasgow
Working Pattern: 35 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people\’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you\’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
#LI-DNI
Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've successfully led a team or project. Be ready to share specific examples that highlight your ability to motivate and guide others.
✨Tip Number 3
Prepare to demonstrate your customer service passion. Think of scenarios where you've gone above and beyond for customers, as this aligns with the role's focus on world-class service.
✨Tip Number 4
Be ready to discuss how you handle pressure and challenging situations. Reflect on past experiences where you've successfully navigated a fast-paced environment, as this is crucial for the Supervisor role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous leadership or customer service roles you have held. Use specific examples to demonstrate your organisation, planning skills, and ability to work under pressure.
Highlight Your Passion: Express your enthusiasm for health and wellness in your application. Mention any relevant knowledge or personal experiences that showcase your passion for the products and the industry.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading or coaching teams. Highlight any instances where you've successfully motivated colleagues or resolved conflicts, showcasing your ability to lead in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of examples from your past experiences where you handled challenging situations effectively, as this will demonstrate your capability to thrive in a retail setting.
✨Familiarise Yourself with Health & Wellness Products
Research the products offered by Holland & Barrett and be prepared to discuss your knowledge of health and wellness. Showing that you are proactive about learning can set you apart and demonstrate your commitment to becoming a specialist.
